Manage lockbox and bank deposits, process ACHs, refunds, adjustments and waivers, research and correct misapplied or missing payments, establish ACH accounts, handle bank exceptions/returns, and serve as primary contact for urgent or corporate office payments.
Responsibilities of AR Specialist:
- Lockbox/Bank Deposits
- ACH setup and processing
- Prepare and process refund requests to include, but not limited to, refundable deposits, account overpayments or non-homeowner refunds
- Prior owner balance review; research of overpayment for refund initiation
- Review and generate (as necessary) account adjustments/waivers
- Point of contact for owner payment research and/or adjustments due to misapplied funding
- Primary contact for all urgent deposits
- Primary contact for any residential payment received in corporate office
- Primary contact for processing bank exceptions
- Primary contact for processing bank return items (pulled from Document Center)
- Other projects/tasks as outlined by department leader
Daily Workflow of AR Specialist:
- Receive, prioritize and process in the following order:
- Lockbox upload
- Process monthly ACH
- Bank deposits
- Homeowner scanned payments
- Legal and/or builder payments
- Lockbox upload
- Communicate and collaborate with team members regarding daily review of bank exceptions to provide responses within 24 business hours
- Communicate and collaborate with team members regarding daily review of bank return items (pulled from Document Center) to process within 24 business hours
- Review, research and process refund requests distributed to the ‘Owner Refund’ email distribution folder daily
- Review, research and process adjustments distributed to ‘Owner Waiver’ email distribution folder daily
- Review, research and process missing payment corrections distributed to ‘Payment Research’ email distribution folder daily
- Establish owner ACH accounts, upon request
- Pull prior owner balance reporting to identify accounts for review, research and processing return of funds to reduce liability of unclaimed funds
- Generate new resident coupons, as needed
- All other projects as deemed necessary for the maintenance of accounts as outlined by supervisor.
If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.
What we offer:
• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!
Similar Jobs
Hardware • Healthtech
Manage daily cash collection communications; review and process invoices and customer payments in the ERP; prepare and distribute monthly statements; perform collection calls for delinquent accounts, trade-ins, returns and service loaners; research and process customer refunds; support other AR and finance tasks as assigned.
Top Skills:
10-Key CalculatorErp SystemExcel
Information Technology
Own end-to-end revenue operations for roofing/construction projects: generate invoices and progress billings, reconcile discrepancies, manage collections, support revenue reporting and job costing, optimize QuickBooks Online and field-service systems, and communicate with clients, insurers, and subcontractors.
Top Skills:
AcculynxBill.ComBrexClickupCompanycamGoogle DriveGoogle SheetsJobnimbusQuickbooks OnlineRampSlackXactimate
Greentech • Other • Professional Services • Design
Prepare and submit accurate invoices, post and reconcile customer payments, manage collections and past-due accounts, maintain customer records, prepare ad hoc analyses, process sales tax filings, and collaborate with accounting and sales to improve AR processes.
Top Skills:
Erp SystemsMicrosoft 365Microsoft TeamsQuickbooks OnlineSalesforce
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
