About the Team
Outreach is a dynamic and innovative technology company that is committed to pushing the boundaries of Sales business. We are seeking highly talented and motivated Senior Staff / Staff Software Engineers to join our team in India. If you are passionate about cutting-edge technology, enjoy solving complex problems, and want to be part of a collaborative, forward-thinking environment, this position is for you.
The Role
We are looking for a talented and experienced Software Engineer to help us expand the Outreach CRM Sync vision. The Sync Team (“Sync”) is responsible for Outreach’s data integration platform, enabling bi-directional data integrations between Outreach and API-enabled applications and endpoints (e.g. Salesforce, Microsoft Dynamics). The integration platform is a tier 1 service, enabling users to take action within Outreach using data from any application. The integration platform also enables customers to use Outreach data in external applications. As a Software Engineer, you will play a pivotal role in our software development efforts, contributing to the design, implementation, and maintenance of high-performance software solutions. You will work closely with cross-functional teams to define technical requirements and drive the development of innovative, scalable, and reliable software systems.
Your Daily Adventures Will Include
Engineering high-availability AI pipelines across distributed, cross-team components to ensure reliable, low-latency agentic workflows.
Collaborating with stakeholders to ensure customers have the AI-driven capabilities and tools they need to succeed on the Outreach platform.
Rapidly prototyping ML and LLM solutions to validate approaches and accelerate iteration on complex, ambiguous problems.
Optimizing across the stack to maximize ROI for key pain points, from model architecture to service orchestration.
Contributing to Outreach's most visible AI surfaces, shaping how customers experience our next-generation agentic AI capabilities.
Our Vision Of You:
1-2 years of hands-on experience implementing machine learning and NLP systems, including LLM-based architectures, text classification, entity recognition, dialog, and agentic AI workflows
Master’s Degree, or PhD, in relevant field such as computer science, machine learning, or related disciplines
Strong foundation in statistics and experiment design, and passion for data are essential for success in this role
Proficiency in Python, Java or Go or C++, along with strong software engineering skills
Experience developing and deploying cloud-based AI applications
Familiar with continuous-deployment projects
A collaborative mindset and willingness to support and elevate teammates
Ability to prioritize effectively and deliver incrementally in fast-moving environments.
Ability to quickly learn new technologies, frameworks, and LLM-related tooling.
Outreach Seattle, Washington, USA Office
Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.
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