Author Community Manager

Job Description:

An Author Community Manager (ACM) works with external content creators - whom we call “authors.”. An ACM is responsible for recruiting, qualifying, mentoring, and onboarding new authors, as well as maintaining relationships with existing authors.

They will interact with curriculum and production teams to deliver the right author for each specific content need, including but not limited to video training courses, interactive labs, and skill assessments. The ACM will also coordinate with marketing to match author candidates with relevant marketing campaigns.

Who you’re committed to being:

• You enjoy learning and are open to new ways of doing things.

• You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.

• When communicating you are self-aware, insightful, and proactive.

• You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.

• You believe in continuous improvement and request frequent feedback from others.

What you’ll do:

• Collaborate with curriculum, project coordination, and production to identify knowledge or expertise gaps within our author community

• Coordinate with the domain leads for finding opportunities and sourcing authors for new content modalities; complete in-depth research of candidate background and expertise, vetting by technical skill, experience, and qualifications

• Serve as an instructional mentor in aiding prospective authors to meet teaching and production standards; provide meaningful, detailed, and objective feedback for auditions

• Coordinate onboarding tasks, including legal documentation, contractual agreements, compensation and work eligibility, and tax forms as well as access to all requisite tooling and databases for new authors

• Maintain relationships with onboarded authors, provide support and consultation on relevant Pluralsight opportunities to ensure they continue to advance as a presence in the author community

Experience you’ll bring:

• Experience in technical recruitment, business development, or program management in a relevant industry

• Excellent communication skills (written and verbal)

• Experience assisting or managing one-to-many campaigns, reward and recognition programs, event marketing facilitation, or other go-to-market activities

• Experience interacting with a diverse set of technical and non-technical colleagues and contacts

• Possibility of travel, including participation in tech conferences, user groups, and other events where potential authors may be found

• Experience with Salesforce and pipeline management software preferred

• Experience with instructional design or EdTech preferred

• Familiarity with the technology landscape, major players, and trends within specific topical domains is strongly preferred

Requirements:

Requires a minimum of 5 years of related or equivalent experience; or 3+ years with an advanced degree.

Why you’ll love working here:

• We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location

• We’re mission driven and guided by our culture pillars

• We have a strong commitment to diversity and belonging

• We cultivate a culture of trust, autonomy, and collaboration

• We’re lifelong learners and champion team member growth and advancement

• We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

Physical and Mental Requirements:

Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.

EEOC Statement

Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please visit the bottom of our website to learn how to request an accommodation.

For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.

The annual US base salary range for this role is $67,800 - $94,100 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.

Applications must be submitted within 90 days after the initial posting date to be considered.

Please be aware of recruiting scams that may impersonate Pluralsight. These unauthorized parties may use our name, logo, and employee information to solicit personal information or payments from job seekers under the guise of employment offers. Please note the following:

• Pluralsight will only contact candidates through official channels, such as emails from the @pluralsight.com domain or direct messages via our verified profiles (e.g., LinkedIn).

• We will never request payment, banking information, or personal documents (such as your social security number or passport) as part of the application process.

• All legitimate Pluralsight job openings are posted on our Careers page, and our hiring process is outlined in detail on our How We Hire page.

If you receive a suspicious message claiming to be from or about Pluralsight, we encourage you to contact us directly via recruiting@pluralsight.com to verify its authenticity.

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