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Victaulic

Balancing Coordinator

Posted 2 Days Ago
Remote
Hiring Remotely in USA
50K-55K Annually
Entry level
Remote
Hiring Remotely in USA
50K-55K Annually
Entry level
Manages balancing solution quotes, order entry, order maintenance, and customer service activities. Acts as liaison between sales and customer care, prepares standard and special quotations, supports pricing and product configuration, and coordinates project delivery requirements. Escalates issues and uses basic expediting and project management skills to ensure accurate, timely fulfillment of customer needs.
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Job Description

The Balancing Coordinator will complete administrative and order management responsibilities related to the Victaulic HVAC hydronic/balancing solutions.  This will be accomplished by working closely with the direct outside sales team and sales management.

Job responsibilities:

Act as liaison between sales and internal customer care providing professional and proper responses to all Balancing and order related inquiries.

 Serve as subject matter expert for Balancing quotes and order entry process.

Prepare and issue standard and special product quotations, including priced on application quotes, conforming to pricing guidelines. Using koil kit configurator and kk tool quoting.

Perform all quote/order related tasks and service-related activities ensuring accurate, timely and effective handling of customer requirements including maintenance of orders as required.

Coordination of project delivery requirements utilizing project management and basic expediting skills through product substitution or escalation to Customer Satisfaction.

Qualifications: (Education, Experience, Personal Attributes)

Bachelor's Degree a plus.

Possess proficient skills with Microsoft Office products including:  Word, Excel, Access, & Project. Experience and understanding of Visual Basic language a plus.

Demonstrated technical aptitude

Strong attention to detail.

Excellent communication skills - written and oral.

Ability to be patient, professional and courteous.

Project management skills a plus.

Must be goal oriented, reliable, self-motivated and able to multi-task effectively.

Willing to be flexible in schedule and work occasional overtime.

On Target Earnings

The on target earnings for this position are typically between $50,000 and $55,000+ annually.

        

Victaulic is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, gender, color, religion, national origin, age, disability, veteran status, sexual orientation, genetic data, or other legally protected status             

VICTAULIC STAFFING PARTNER COMMUNICATION POLICY

All staffing agencies are strictly forbidden from directly contacting any Victaulic employees, except those within the Human Resources/Talent Acquisition team. All communications, inquiries and candidate submissions must be routed through Victaulic's Human Resources/Talent Acquisition team. Non-compliance with this policy may result in the suspension of partnership, cancellation of the current contract, and/or the imposition of a mandatory probation period before any future business can resume. Additionally, non-compliance may lead to a permanent ban on future business. This policy ensures a streamlined and compliant recruitment process.

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