Business Manager

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

Under the supervision of the Director, Business Management, the Business Manager will support the overall business strategy and define clear strategic pillars, goals, objectives and overall business outcomes for a set of corridors. Telecommuting is available from anywhere in the United States based on manager approval.

You Will:

• Collaborate with cross-functional teams that directly impact on end-to-end customer experience to proactively identify and solve product friction and customer pain points.

• Drive customer learnings and hypotheses generation to iterate faster towards the right customer and business outcomes.

• Translate overall business strategy into specific regional corridor goals for all required actions across marketing, product, and overall customer experience.

• Collaborate with the analytics team to create customer behavior and market analyses to obtain insights and develop executional plans.

• Partner with pricing, product, marketing, finance and BD stakeholders to achieve business and customer outcomes.

You Have:

• Position requires a Bachelor’s degree or its equivalent in Business, Analytics, or a directly related field, and 5 years of experience with financial technology, consumer technology, strategy consulting, or e-commerce. In the alternative, employer will accept two years of experience in lieu of a Bachelor’s degree in Business, Analytics, or a directly related field, and 5 years of experience with financial technology, consumer technology, strategy consulting, or e-commerce. Any suitable combination of education, training, or experience is acceptable.

• 1 year of experience with interpreting business and customer metrics and key functional KPIs that impact sustainable business growth.

• 1 year of experience with problem-solving by analyzing business outcomes, metrics, and KPIs.

• 1 year of experience with analyzing the influence of pricing, promotion, product, packaging, and marketing on unit economics. 

• 1 year of experience with interpreting customer behavior nuances in relation to customer growth and unit economics; building business strategy from operational tactics and initiatives. 

• 1 year of experience with data modeling and analysis. 

• 1 year of experience with conducting cohort analysis and building LTV models and churn prediction.

• 1 year of experience with developing market expansion plans and aligning execution to business priorities. 

• 1 year of experience with A/B testing, multi-channel campaign analysis, Sitespect, SQL, Tableau, and unit economic analysis. 

Compensation Details. The starting base salary range for this position is typically $176,000.00 - $220,000.00 per year. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

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Our Benefits:

• Flexible paid time off

• Health, dental, and vision + 401k plan with company matching

• Paid parental, medical, military and family care leave

• Mental Health & Family Forming Benefits

• Employee Stock Purchase Plan (ESPP)

• Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.