Business Operations Analyst 2

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed.

Services:

• Teaching

• Learning Solutions

• Data Systems

• IT Solutions

• Financial Solutions

• Equity in Education

• Equitable Education

• Recovery Services

Duties and Responsibilities

• Supports multiple projects, primarily facilitating business operations related to the development, maintenance and support of PCG solutions.

• Communicates with clients to understand their business objective and needs, while working with internal team members to identify and deliver cost effective solutions that increase client satisfaction.

• Conducts quantitative and qualitative analysis.

• Assists in drafting written communications for internal or client use.

• Prepares a wide range of materials required for client presentations and meeting.

• Prepares a wide range of materials required to support the Education Practice area SDLC and production support associated with assigned solutions and services.

Required Skills

• Creative problem-solving ability and results-orientation.

• Commitment to exceptional client service and ability to lead confidently.

• Dedication to accomplishing goals and challenges presented by clients and management.

• Ability to interact with various levels of management and clients.

• Flexible, self-starter possessing intellectual curiosity.

• Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level.

• Strong analytical and financial data analysis skills.

• Attention to detail and ability to work with large data sets while ensuring accurate results.

• Able to follow, critically evaluate, and improve upon current processes.

• Ability to recognize issues, identify solutions and proactively bring issues and solutions to the attention of others to facilitate improvement.

• Excellent oral presentation and written communication skills.

• Solid organizational and time management skills.

• Demonstrated expertise in all MS Office products

Qualifications

• Bachelor’s degree preferred or 4+ relevant years’ experience required

Working Conditions

• Office Setting

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

As required by applicable law, PCG provides the following reasonable range of compensation for this role: $65,300-$90,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.