Serve as the first point of contact for families seeking care. Handle incoming calls and texts, greet clients and visitors, manage front-office activities, and proactively contact prospective clients to schedule initial appointments. The role requires compassionate communication, de-escalation skills, scheduling and conversion ability, accurate data entry, basic computer and EHR proficiency, HIPAA awareness, and reliable onsite attendance.
Client Access & Office Coordinator
Do you love connecting with people and want your work to actually mean something? Ryther is looking for a Client Access & Office Coordinator to be the welcoming first point of contact for families seeking care — on the phone, at the front desk, and in getting them scheduled for the help they need.
This role blends the fast pace of a call center/scheduling environment with the relationship-building of front office and client acquisition work. You'll field incoming calls, greet clients and visitors, and proactively reach out to prospective clients and families to get them booked for their first appointment — turning inquiries into scheduled care.
Desired Skills:
- Phone (text/call) handling skills
- De-escalation / composure with distressed people
- Outbound scheduling/conversion ability
- Data entry / basic computer proficiency / EHR and HIPAA
- Reliable onsite attendance
You'll have the following benefits:
- Medical/Dental Benefits (Premium covered up to 94% by Ryther, depending on plan , and we pay $5000.00 towards your deductible and out of pocket max)
- 15 Days Paid Vacation (which increases to 17 after your second year, and by 1 each year after that)
- 10 Sick Days (Vacation and Sick time rollover)
- 9 Paid Holidays, and 1 Floating Holiday
- Free Medical Telehealth Appointments for you and anyone in your household (General Medical, Dermatology, Mental Health, Neck and Back Care, Nutrition, etc.)
- Employee Assistance Program for you and your family through WorkLife
- 40% Off Aflac Supplemental Insurances (Free Aflac Identity Theft Protection)
- 403b Tax Deferred Retirement Plan
- Life Insurance ($50,000.00)
- Ryther is a registered 501c(3) which qualifies for the federal Student Loan Forgiveness program
- Monthly bonus based on number of scheduled referrals
What We Value:
- Commitment to Ryther’s mission, vision, and values.
- Respect for diverse lifestyles, cultures, and abilities.
- Team-oriented mindset with strong self-management skills.
- Adaptability and a proactive approach to change and servant leadership.
Ryther seeks to create a work environment that reflects the diverse community that it serves. People of color, LGBTQIA2s+, persons with disabilities, and multi-lingual individuals encouraged to apply. Our diversity is our strength!
For a full job description, please see our website www.ryther.org.
Ryther Seattle, Washington, USA Office
Seattle, WA, United States
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