Client Success Executive – Leadership & Personal Development (Remote)

This is a remote position.

Are you a seasoned professional with a passion for building strong client relationships and empowering others with the tools to succeed?
We’re seeking a Client Success Executive to lead client engagement initiatives, guide participants through transformational programs, and champion long-term relationships.

LiveHappy Initiative is a transformational learning and development company operating in more than 120 countries. Through award-winning programs and proven frameworks, we equip purpose-driven individuals with strategies, resources, and mentorship to align their work with their values and goals. In this role, you’ll have the flexibility to work remotely while making a measurable impact in a results-focused, professional environment.

• Impactful Work – Guide clients in applying tools and resources that support their goals.
  
• Relationship Building – Develop trusted, long-term partnerships.
  
• Flexibility – Work remotely with complete schedule autonomy.
  
• Professional Exchange – Share and learn best practices with peers during training calls.
  
• Growth Potential – Opportunities to expand your expertise and influence.
  

• Lead the client success strategy to equip clients with the tools, resources, and guidance needed to achieve strong program outcomes.
  
• Build and nurture long-term client relationships, serving as a trusted advisor.
  
• Oversee onboarding and engagement processes for new clients.
  
• Identify client needs and collaborate with internal teams to recommend tailored solutions.
  
• Monitor client progress, gathering feedback to inform continuous improvement.
  
• Stay current on industry trends to enhance client engagement strategies.
  
• Mentor and support peers by sharing expertise, exchanging experiences, and contributing best practices during scheduled training calls.
  

• 10+ years of professional experience, with 5+ in client success, account management, or relationship-focused leadership roles.
  
• Proven ability to manage high-value client relationships and deliver measurable results.
  
• Strong interpersonal and consultative communication skills.
  
• Experience managing client lifecycle processes and retention strategies.
  
• Proficiency in digital tools, CRM systems, and analytics platforms.
  
• Experience in purpose-driven, education, or professional services industries is preferred.
  
• Based in the U.S. or Canada with reliable internet access.
  
  
  

• Remote work with complete schedule autonomy.
  
• Strategic ownership of client success initiatives.
  
• Full training is provided to equip you with the tools and systems that support success from day one.
  
• Opportunities for professional growth in a results-focused environment.
  
• Structured opportunities to share experiences and best practices with peers during training calls.
  
• Access to proven frameworks and resources to help you excel.
  

Additional Details

• Performance-based role — outcomes are directly tied to results achieved.
  
• Full-time and part-time opportunities available.
  
• Not suitable for students or recent graduates.
  
• Open to U.S. & Canadian applicants only.