Commercial Excellence Lead

As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow—because at LivaNova, we don’t just treat conditions — we aspire to alter the course of lives.

Role Overview

The Commercial Excellence lead translates the commercial strategy into concrete plans, processes, and tools that make the sales organization more effective and efficient. The role acts as a bridge between strategy and execution, ensuring sales leaders and field teams have the right insights, processes, KPIs, and resources to deliver sustainable growth.

In this role, he or she will play a key part in driving a culture of continuous improvement, aiming to enhance the performance and effectiveness of our commercial organization in pursuit of sustainable, superior growth.

As a strategic business partner to regional and functional leaders across Europe, this person will help design, plan, and implement commercial processes, projects, and initiatives that maximize business impact across all European businesses.

Strategic (direction – what and why)

• Translate the European commercial strategy into clear commercial priorities.
• Advise leadership on future growth opportunities based on customer insights, competitive intelligence, and market trends.
• Ensure that Plans of Action (POA) and Regional Business Reviews are fully aligned with strategic objectives.
• Works closely with the sales teams in each key market and actively engages with regional and local KOLs. This close connection and market insight directly inform the design and content of SL&D programs.
• Advise leadership on organizational development opportunities (such as defining new territories)
• Partner with Marketing, Market Access, Medical Affairs, and other functions to drive an integrated commercial approach across Europe.
• Own (design and implement) annual incentive plans aligned with the organization’s ambition and strategy.

Tactical (design and enablement – how)

• Define sales KPIs and dashboards; monitor results and recommend improvement actions.
• Lead quarterly POA process with cross-functional input (Sales, Marketing, Operations, Finance).
• Drive Regional Business Reviews and ensure insights are translated into actions.
• Drives optimal SFDC use and regional CRM strategy, partnering with Commercial, Marketing, and IT on design, rollout, and maintenance. Support new product launches with go-to-market planning and sales readiness.
• Collaborate with Sales Training and Analytics teams to embed best practices and data-driven decision making.
• Identify and implement process improvements that increase efficiency and productivity in the sales organization.

Operational (execution – day-to-day)

• Provide actionable reporting and insights to sales leaders and VP Sales.
• Track execution of POA commitments and follow up on progress with regional teams.
• Support sales leaders with tools, CRM optimization, and reporting needs.
• Coordinate cross-functional projects that directly enable the sales force.
• Communicate commercial strategy in clear, actionable terms to field teams.

Requirements

• Bachelor’s degree required; advanced degree preferred.
• 10+ years of experience in medical device sales or sales support, including leadership responsibility.
• Proven track record of driving commercial excellence initiatives (sales operations, analytics, training, or strategic projects).
• Strong leadership skills with ability to influence across functions, set priorities, and provide constructive feedback.
• Comfortable working in a matrix environment with high accountability and collaborative decision-making.
• Hands-on mentality, combining strategic thinking with strong execution
• Preference for location in UK, Germany, Italy