Director Product Management, Salesforce Flow (AI Focus)

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Flow team at Salesforce builds and delivers business process automation and management to the Salesforce platform. We are looking for a Product Manager who wants to lead the charge in delivering enterprise-grade capabilities that make Flow more robust, testable, scalable, and deeply integrated with Salesforce's broader ecosystem — including Agentforce and Data 360.

We are a team that actively embraces AI as a fundamental part of how we work. We use AI tools to accelerate research, sharpen requirements, improve decision-making, and move faster as a team. We're looking for a PM who shares that mindset and is excited to help define what AI-augmented product management looks like at scale.

Key Responsibilities

• Build and maintain roadmaps for one or more products and work with other Product Managers to deliver a unified vision. Define and analyze metrics that inform the success of your products.

• Define product requirements at a detailed level that demonstrates mastery of your domain. 

• Leverage AI tools to accelerate research synthesis, competitive analysis, and requirements writing — and raise the bar for clarity and quality in everything you ship.

• Inspire and collaborate with teams of architects, engineers, and documentation writers to implement features. Facilitate communication throughout the development process between a variety of internal teams as well as customer-facing teams.

• Actively define and champion new AI-powered workflows that improve how the team discovers insights, prioritizes work, and delivers outcomes.

• Act as a trusted advisor during customer interactions, events, and through social media.

Qualifications

• 5+ years of experience product managing or developing technology products.

• Strong technical aptitude. You must be able to hold your own in debates with technical architects, engineers, and designers.

• A passion for applying technology — including AI — to implement practical and elegant solutions to complex business processes.

• Strong communication and presentation skills.

• A related technical degree required.

Preferred Skills

• Hands-on experience using AI tools (e.g., LLMs, AI assistants, AI-powered analytics) to create prototypes and accomplish product management work.

• Experience with software development tools.

In office expectations are 36 days/a quarter to support customers and/or collaborate with their teams.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.