Manage the operational infrastructure for sales and field enablement programs, including planning, scheduling, launch readiness, platform administration, reporting, governance, stakeholder coordination, and process improvement. Measure program adoption, completion, and impact on field performance while optimizing enablement and learning systems. The role requires strong project management, data analysis, communication, and stakeholder management skills, with experience supporting distributed teams and enablement technologies preferred.
About the Role
We're looking for an Enablement Operations Manager to run the operational engine behind a high-impact sales and field enablement function. You'll own the processes, tools, and metrics that keep training and content programs organized and measurable. The goal is for every program to run on time and actually improve field performance.
Key Responsibilities
- Manage day-to-day operations for enablement programs, including intake, planning, scheduling, and launch readiness
- Administer and optimize enablement platforms, such as learning management and content systems
- Build and maintain reporting on program adoption, completion, and impact on field performance
- Establish and maintain standard processes, templates, and governance for enablement content
- Coordinate cross-functional stakeholders to keep programs on track and aligned with business priorities
- Identify process gaps and drive improvements that make enablement easier to deliver and consume
Qualifications
Required
- 5+ years of experience in enablement operations, sales operations, revenue operations, or program management
- Hands-on experience administering enablement or learning platforms
- Strong project management and organizational skills
- Comfort working with data to measure and report on program performance
- Excellent communication and stakeholder management skills
Preferred
- Experience with platforms such as Highspot, Gong, Seismic, or similar tools
- Experience supporting large or distributed field teams
- Familiarity with AI-assisted tools for content and workflow automation
Key Details
- Start Date: Flexible
- Duration: Long-term contract (length to be confirmed)
- Location: Remote (within the U.S.)
- Work Schedule: Full-time, 40 hours/week, Monday-Friday
- Pay Rate: $65-$75/hour
- Employment Type: W-2 (no C2C or 1099)
- Work Authorization: Must be authorized to work in the U.S. without sponsorship.
- Engagement: Contract role through Maleda Tech.
Similar Jobs
Information Technology • Legal Tech • Analytics
Drives operational excellence across global product and innovation teams by optimizing product tools, standardizing processes, defining metrics, improving portfolio visibility, managing operating cadences, tracking risks and dependencies, and creating executive communications. Partners cross-functionally with Product, Engineering, Marketing, Sales, and Innovation to connect strategy with execution and improve decision-making.
Top Skills:
Aha!Ai-Assisted WorkflowsJIRAPendoProductboard
Artificial Intelligence • Healthtech • Information Technology • Other • Analytics
Drives operational excellence across global product and innovation teams by optimizing product tools, standardizing processes, defining metrics, improving portfolio visibility, managing operating cadences, tracking initiatives, and creating executive communications. Partners cross-functionally with Product, Engineering, Marketing, Sales, and Innovation to connect strategy with execution and influence outcomes in a matrixed environment.
Top Skills:
Aha!Ai-Assisted WorkflowsJIRAPendoProductboard
Big Data • Fintech • Information Technology • Insurance • Software
Own operational reporting, diagnostic analysis, capacity planning, platform administration, system changes, process improvement, and cross-functional program execution. Partner with Product, Engineering, workforce planning, vendors, training, and quality teams to improve operational performance. Lead accountability mechanisms, roadmap alignment, AI and automation initiatives, and scaled delivery while mentoring teammates and influencing without formal authority.
Top Skills:
Advanced ExcelAIContact Center And Telephony PlatformsCRMGoogle SheetsLlm ToolsRingcentralSalesforceSQLTableauTicketing SystemsWorkforce Management Tools
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
