Engineering Manager, Hardware Quality

As the Manager of Hardware Quality Engineering, you will play a pivotal role in ensuring Canopy’s products meet the highest standards of safety, reliability, and performance. You will build and lead the Hardware Quality pillar, overseeing the entire lifecycle of our products, from initial design validation to mass production and field performance. You will be responsible for translating high-level quality objectives into actionable engineering strategies, establishing robust testing frameworks, and ensuring our automotive security products integrate seamlessly and reliably into their vehicle environments. You will define the overall quality strategy, establishing a culture of continuous improvement that bridges engineering, manufacturing, and customer experience.

Responsibilities: 

• Build, mentor, and lead a high-performing team of Quality Engineers and Test Engineers. Provide technical guidance, set performance goals, and foster a culture of accountability and precision. Allocate resources effectively to support multiple concurrent product programs.
• Lead the end-to-end hardware testing strategy to ensure all products meet functional, performance, environmental, safety, and regulatory compliance standards. Oversee the design and build-out of internal testing capabilities, including automated test rigs and validation processes, to ensure rigorous coverage prior to mass production.
• Manage the hardware testing facilities and vehicle fleet to ensure the team is fully equipped to execute their work. This includes overseeing the procurement and maintenance of bench equipment (e.g., thermal chambers, oscilloscopes, data acquisition), triaging workbenches, and test vehicles. You will manage the asset utilization to ensure the wider Canopy team has the necessary tools to identify failure modes and validate fixes without bottlenecks.
• Champion the "Design for Quality" methodology within the engineering organization. Lead key quality processes including DFMEA (Design Failure Mode and Effect Analysis) and PFMEA (Process Failure Mode and Effect Analysis). Facilitate 8D problem-solving workshops and ensure a closed-loop "lessons learned" approach is applied to every design iteration.
• Drive manufacturing quality standards with our Contract Manufacturers (CMs) and key suppliers. Define technical quality requirements for mass production, conduct supplier audits, and oversee the implementation of control plans to ensure consistent product quality. 
• Lead the Advanced Product Quality Planning (APQP) framework with suppliers and manage the Production Part Approval Process (PPAP) to ensure components and assemblies meet stringent automotive standards before mass production.
• Own the warranty return and RMA process. Lead the triage of field failures to identify root causes (RCA) and drive corrective actions for current and future products. Maintain and update core engineering documentation to prevent the recurrence of known failure modes, directly influencing the product roadmap based on field data.
• Establish and maintain the Hardware Quality Management System, ensuring alignment with relevant automotive standards (e.g., IATF 16949, ISO 9001). Manage external relationships with certification bodies and test labs to ensure timely product certifications (FCC, CE, PTCRB, etc.).

• Bachelor's or Master's degree in Mechanical Engineering, Electrical Engineering, or a related field.
• 8+ years of progressive experience in hardware quality, reliability, or test engineering (Automotive or Consumer Electronics preferred).
• Proven track record of building and scaling engineering teams from the ground up. Demonstrated history of recruiting top talent, designing organizational structures, and defining team culture.
• Experience in people management, including conducting performance reviews, setting clear KPIs, and creating career development plans to mentor engineers from junior to senior levels.
• Deep understanding of quality tools and methodologies, including APQP, PPAP, DFMEA/PFMEA, 8D, SPC, Gage R&R, and Six Sigma.
• Experience managing lab safety, test equipment maintenance, and vehicle fleet logistics.
• Proven experience standing up and implementing Quality Management Systems (QMS). Ability to draft core process documentation, establish quality manuals, and prepare the organization for external audits.
• Experience establishing testing infrastructure, including environmental (thermal, shock, vibe) and reliability testing (HALT/HASS).
• Familiarity with automotive quality standards (IATF 16949, ISO 26262) and regulatory certification processes.
• Strong leadership presence with the ability to influence stakeholders across Engineering, Product, and Operations. Ability to resolve conflicts and drive alignment on quality standards in a fast-paced environment.

• Progressive experience in hardware quality, reliability, or test engineering in Automotive or Consumer Electronics.
• Reside within the Detroit area or nearby, with the ability to work in a hybrid environment and regularly commute to our Detroit office as needed.

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Generous Paid Time Off, Sick Leave, and Holidays
• Family Leave (Maternity, Paternity)
• Short- and long-term disability
• Life insurance and accidental death & dismemberment insurance

Compensation Range
Compensation may vary depending on skills and experience.
Base Salary: $126,350 - $177,975

Diversity, Equity and Inclusion: At Canopy, we're on a mission to end theft from vehicles and revolutionize vehicle security by building cutting-edge technology. We will achieve this by prioritizing individuals and staying attuned to the evolving needs of our people, users, and industry trends. We foster a workplace culture that embraces diversity and authenticity, enabling us to flourish as a team of exceptional individuals working towards a common purpose. We gain a deeper understanding of our users' experiences by continuously improving our skills and expanding our knowledge. A more diverse, equitable, and inclusive Canopy leads to greater innovation and success.

Equal Opportunity: Canopy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.