Engineering Manager (Network Orchestration)

Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small (~200) but mighty team using technology to build that future (and have a fun time while doing it!).

• Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they’re facing. 
• Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
• Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
• Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.

• Languages: Python 3, TypeScript
• Libraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.js
• Datastores: Postgres, Redis
• Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
• Monitoring: Datadog, PagerDuty, Sentry
• Version Control: Github, PagerDuty
• Vulnerability Management: Snyk, Semgrep
• Cloud Security: Lacework

Headway’s mission is to build a new mental healthcare system that everyone can access — one that works for patients, providers, and payers alike. The Network Orchestration domain sits at the heart of that mission, developing the intelligence that helps insurance companies (payers) understand their networks and ensure every patient receives care that’s appropriate, effective, and aligned with their needs.

As the Engineering Manager for Network Orchestration, you’ll lead the team building our patient and provider segmentation systems — the foundation for how we understand who our patients are, what care they need, and which providers are best positioned to help them. This work enables payers to deliver higher-quality care through better visibility, proactive care matching, and a more holistic understanding of their network.

You’ll collaborate closely with Product, Data Science, and Clinical teams to transform complex behavioral and clinical data into insights that improve access, experience, and outcomes. This is a deeply cross-functional and mission-critical role — shaping how Headway helps payers move from administrative oversight to true care partnership. You’ll be responsible for growing and mentoring a team of engineers, setting the technical and operational roadmap, and ensuring we build scalable systems that empower more personalized, data-informed mental healthcare at scale.

We’re looking for experienced engineering team leaders and people managers who are product-minded, data-informed, and energized by growth. As an Engineering Manager at Headway, you will work closely with Engineering Leadership, Product, and Data to shape the future of our payer strategy. This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact at a high-growth company.

• Lead, manage, and grow an engineering team of 8+ helping us give payers better visibility into their networks and match patients with the right providers.
• Partner closely with Product, Design, Marketing, Data to rapidly iterate through A/B testing
• Drive alignment across your team on process, prioritization, and product outcomes
• Develop and grow your team through weekly 1-1s, mentorship, and feedback
• Work with and help develop aspiring engineering leaders within the engineering team
• Contribute to the broader company strategy and product roadmap

• You have 3+ years of experience as an experienced Engineering Manager at a high-growth startup or scale-up
• You have 3-5+ years of experience as a Software Engineer
• You have a strong product mindset and have built strong cross-functional relationships that drive optimal outcomes
• You have a strong technical foundation that allows you to ensure your team is making appropriate technical decisions
• You have a track record of building and leading high performing teams that have effectively delivered business outcomes through technical investments
• You have a track record of working well across teams and functions
• Nice to have: Prior experience with Python and React and working with AWS infrastructure
• Nice to have: Experience building AI-enabled products
• Nice to have: Experience in health tech, building user-facing products
• BS, MS in Computer Science or related field

After you apply to Headway, here are some details of what to expect during the interview process.

• Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background. 
• First rounds: You'll meet with an engineering leader on the team to go deeper into your team and people leadership experiences and complete one technical (systems design) interview.
• Final rounds: You’ll meet team members across product and engineering leadership for multiple behavioral interviews, leaving you with a fuller picture of what it’s like to work at Headway.
• References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!

The expected base pay range for this position is $198,050 - $233,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development