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PTP

Genesys Engineer - REMOTE

Job Posted 9 Days Ago Reposted 9 Days Ago
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In-Office or Remote
Hiring Remotely in National City, CA
Mid level
In-Office or Remote
Hiring Remotely in National City, CA
Mid level
Design and deliver Customer Experience solutions by installing, configuring, and testing Genesys software for large implementations.
The summary above was generated by AI

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients.  We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results.  At PTP we value aptitude and creativity as well as experience.  We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

Responsibilities

  • Installation, configuration and testing of Genesys software
  • Support large implementations of the Genesys product suite
  • Daily operations and maintenance

Requirements

3+ years experiences with:

  • Genesys Enterprise Routing solutions
  • Genesys T-Server and I-Server integrations
  • Genesys SIP Server
  • Genesys Voice Portal (GVP)
  • Genesys Reporting

Desired

2+ years experience with:

  • Genesys eServices
  • Genesys Workforce Management
  • Genesys Agent Desktops (GAD and iWS)
  • Genesys Info Mart and Interactive Insights
  • J2EE (Java, Servlets, JSP, EJB, JSF)
  • .NET (C#, ASP.NET, ADO.NET)

Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.

Top Skills

.Net
Ado.Net
Asp.Net
C#
Ejb
Genesys
J2Ee
Java
Jsf
Jsp
Servlets

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