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As a Sales Development Representative, you will prospect new relationships and qualify opportunities for the Mid-Market segment, focusing on building a pipeline and supporting the Account Executive team.
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The Sales Development Representative will engage with business owners and sales executives, book productive conversations, and contribute to the SDR team's strategies and best practices.
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The Sales Development Representative engages in outbound prospecting to generate qualified leads, books discovery meetings, and partners with sales leaders to target named accounts.
Top Skills:
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About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team
Our Sales Development team is a culture of success where the future top sellers and leaders of our organization get their start. Our team is responsible for identifying and creating new qualified opportunities for our Account Executive partners.
Our team gains business knowledge through researching how different businesses operate, leadership structures, what their pain points are and obstacles they face in their business. We then turn around and leverage that information to spark interest in Outreach by connecting the dots from their challenges to the value that Outreach could provide them.
We are product experts for Outreach because we use the very product we sell. This gives SDR’s a unique competitive advantage because we understand firsthand how our software can help sales teams be successful.
The Role
Prospect & Engage: Identify and engage senior decision-makers (C-suite, VPs, Directors) across global organizations using a multi-channel approach (email, phone, LinkedIn, and events).
Account Research: Conduct deep account mapping to understand business models, pain points, organizational structures, and regional decision-making processes.
Personalized Outreach: Craft tailored outreach sequences that resonate with diverse markets and stakeholder priorities.
Qualification: Lead discovery conversations to assess business needs, timelines, and fit before handing opportunities to Global Account Executives.
Collaboration: Partner with regional marketing and sales teams to refine messaging, share market insights, and improve conversion rates.
CRM Management: Maintain clean and accurate data in Salesforce (or your CRM) to track engagement and pipeline performance.
Market Intelligence: Stay current on global market trends, competitive activity, and industry changes that influence buying behavior.
This role reports directly to our Sr. Sales Development Director who’s sole objective is to make you more successful. We enable your success through 1:1 coaching, active enablement, training and a multitude of other experiences. Previous experience prospecting into large global accounts required.
Location
This position will be located in the Atlanta office in a hybrid capacity or fully remote.
Your Daily Adventures Will Include
- Up to 100 daily outbound phone calls each day to prospective clients in the United States Strategic & Global segments
- Strong alignment with your internal partners (Marketing, Sales etc)
- Leveraging sales tools such as LinkedIn Sales Navigator to network with potential customers
- Achieving and exceeding weekly/monthly metrics (appointments, qualified leads, new contacts, Pipeline generated etc.)
- Working strategically with your Account Executives to identify prospecting plays, campaigns and potential use cases to drive more pipeline and increase closed/won revenue
Our Vision of You
- Proven experience (1–3 years) in outbound SDR or BDR roles targeting enterprise or multinational accounts.
- Excellent communication and storytelling skills across written, verbal, and digital channels.
- Skilled at building rapport across large global organizations with complex Parent/Child and subsidiary structures.
- Strong understanding of complex B2B sales cycles and stakeholder mapping.
- Highly organized, data-driven, and able to manage multiple priorities in fast-moving environments.
- Motivated by measurable goals, team success, and personal growth in enterprise sales.
#LI-AM1
Why You’ll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Outreach Seattle, Washington, USA Office
Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
