Google Project / Change Management Specialist

Position Overview

Google Project Manager / Change Management Specialist

We are seeking an experienced Google Project Manager with exposure to Change Management for our Cloud Productivity team to drive successful delivery and adoption of Google Workspace and Gemini solutions for our clients. This hybrid role combines structured project execution with human-centric adoption strategies to manage successful Google Workspace migrations. The Project Manager will oversee end-to-end delivery, coordinate cross-functional teams, and engage stakeholders to ensure seamless technical transitions and high customer satisfaction.

This role will be critical in guiding our customers through their digital transformation journey. You are both a structured project architect and a human-centric strategist. Working with cross-functional technical teams and client stakeholders, you interface with Woolpert customers from project kickoff through to full adoption, serving as their trusted partner. You will advise them on change strategies to address their most challenging adoption challenges and provide ongoing guidance after go-live. You will design change communication plans, facilitate training, and build champion networks to ensure our technology solutions drive meaningful business outcomes. You will team with Woolpert Professional Services to successfully deliver best-in-class, user-focused platforms for our customers, and champion cultural change throughout their enterprises. 

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

Project & Delivery Management

• End-to-End Execution: Lead the planning, scoping, and execution of complex Google Workspace deployment and optimization programs.
• Stakeholder Alignment: Act as the primary point of contact for client leadership, ensuring transparent communication, risk mitigation, and alignment on deliverables.
• Resource & Timeline Ownership: Manage cross-functional teams (technical engineers, data migration specialists, and trainers) to ensure flawless execution.
• Customer Satisfaction (CSAT): Define, track, and own delivery satisfaction metrics, proactively pivoting strategies to address client friction points.
• Profile Management: Manage multiple projects and priorities simultaneously

Change Management & Adoption

• Change Strategy: Design and execute comprehensive change management strategies (communication, training, and resistance management) tailored to unique client cultures.
• Impact Assessment: Conduct stakeholder analysis and change impact assessments to anticipate user friction during the transition to Google Workspace.
• Champion Networks: Build and nurture internal "Google Guides/Champions" networks within client organizations to drive grassroots peer-to-peer learning.
• Value Realization: Move clients beyond basic email/calendar usage, coaching them on how to leverage Google Workspace (Docs, Drive, Meet, Chat, AppSheet) to transform their daily collaboration.

What You Will Bring:

• Experience: 5+ years of experience managing complex IT programs, with at least 3 years specifically focused on Google Workspace deployments and Change Management.
• Certifications (Highly Preferred):
• Change Management certification (e.g., Prosci, CCMP).
• Project Management certification (e.g., PMP, Agile/Scrum).
• Google Workspace Professional Administrator or Deployment Specialist credentials.
• Cloud Digital Leader
• The Tech Stack: Deep, practical knowledge of the Google Workspace ecosystem, its security/governance models, and its collaborative capabilities.
• The Human Element: Exceptional empathy, active listening, and communication skills. You must be able to translate complex technical shifts into clear, benefit-driven narratives for non-technical users.
• Data-Driven: Experience defining and tracking KPIs related to project health, user adoption rates, and customer satisfaction.

What Success Looks Like in This Role

• High CSAT/NPS: Clients don't just tolerate the migration; they rave about the experience and feel supported throughout the journey.
• High Active Usage: Post-deployment data shows rapid, deep adoption of Google Workspace tools across all levels of the client organization.
• Minimal Friction: Technical cutovers happen smoothly because users are well-trained, well-informed, and excited for Day 1.

#LI-Remote

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!