Head Liquid Product Management (Central)

At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives.

We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do.

But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.

Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.

Position Summary
The Head of Liquid Product Management is national sales leadership role and member of the Caris Commercial Leadership Team responsible for driving and directing the sales function of Liquid Product sales in an assigned geographic area. This position is responsible for developing and executing the national Caris sales strategy while building and leading an area sales team of Liquid Product Managers to meet and exceed area volume and revenue goals. This position provides and coordinates with other national and regional leaders all aspects of the direct sales and client relations functions to clients in the assigned area.
Job Responsibilities

• Meet or exceed company's direct liquid product sales volume and revenue targets.

• Develop area liquid product sales strategy to deliver against direct sales volume and revenue objectives.

• Establish senior level relationships within key accounts.

• Successfully build, train and manage a sales team to meet and exceed revenue objectives.

• Provide consistent marketplace feedback to support development of sales strategy that achieves volume and revenue objectives.

• Provide regular visibility for management and staff on industry trends, best practices, and competitive insights.

• Build and foster strong cross-functional internal relationships to facilitate efficient processes for product development, pipeline management, compensation plans, sales reporting, and volume/revenue forecasting.

• Maintain accurate and timely communication with VP, Liquid Product Management regarding all relevant regional information regarding revenue and advertiser relationships.

• Sells Liquid Product services and technology to physicians.

• Provides business solutions to physicians in the practice setting.

• Analyze business opportunities and develop strategic sales plans for assigned territory.

• Develop and maintain strong relationships with new and existing clients.

• Utilize understanding of and experience discussing the healthcare payer environment and its impact on physicians and ancillary providers.

• Negotiate sales contracts, which must be approved by the Senior Vice President prior to implementation.

• Advises Senior Management Team on relevant client or market concerns.

• Develops and maintains "Core" knowledge of competitive products, services, technology solutions, and reimbursement/billing issues.

• Provides necessary and appropriate post-sales service to accounts, utilizing each opportunity to discover and pursue additional business.

• Establish and maintain open lines of communication with key personnel in assigned accounts as related to support on-going issues (i.e., installations, upgrades, persistent problems). Escalate support issues when customer satisfaction is jeopardized.

• Maintain all assigned company assets including laptop computer, PDA, etc.

• Submit all necessary paperwork, including travel itineraries, trip reports, activity reports, monthly reports, expenses, and service reports, as required, accurately and in a timely manner.

• Demonstrates "Core" level knowledge of oncology, technology solutions and competitive strategies through the use of company resources, on the job training, in-house literature, marketing material, and sales brochures.

• Meet all assigned targets and goals set by management.

• Provide meeting and trade show support as required.

• Supports physicians with the complexity of the ordering and interpretation of the CMI platform, and QC report quality/accuracy which may require access to detailed protected health information (PHI). Engages with on-site hospital billing department to follow-up on specific claim details to support proper hospital payment, as appropriate.

• Perform other related duties as assigned.

Required Qualifications

• Bachelor's degree from an accredited university.

• 5+ years of prior people leadership experience required with a strong understanding of the oncology, pathology and/or liquid product diagnostic market.

• Possess high degree of understanding the client relationship with Physicians, their needs, and how we can provide service and technology solutions for their oncology needs.

• Proven success with large, global, brand marketers and agencies.

• Passionate and engaging approach to working with internal and external partners.

• Demonstrated decision making ability towards solving problems, while working under pressure and effectively communicating these solutions to co-workers and customers.

• General understanding of business policies and practices.

• Proficient in Microsoft Office Suite and Internet for business use.

Preferred Qualifications

• MBA preferred.

• Prior experience of leading leaders strongly preferred.

Physical Demands

• Must possess ability to sit and/or stand for long periods of time.

• Ability to lift up to 15 pounds.

Training

• All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.

Other

• This position requires up to 50% travel and some evenings, weekends and/or holidays.

• Job may require after-hours response to emergency issues.

• Periodically scheduled on-call may require after-hours response for technical emergencies not explicitly related to assigned job responsibilities.

• At times may be required to work weekends/holidays.

Conditions of Employment:  Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.

This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.