Head of Strategic Partnerships

Who we are

Faye is the fastest-growing travel protection company in the U.S., and the highest-rated by travelers who use it trip after trip.

We’ve raised $100M to build the autonomous platform for traveler care: insurance, travel care, real-time information, and finance in one place, powered by AI and a team that moves fast.

We’re there for travelers throughout their entire journey, from the moment they book to the moment they’re back home.

The bar is a 6-star experience, 24/7: near-instant payouts, an award-winning app and real support when travel goes sideways. It’s hard to pull off. That’s the point.

Come build what’s next with us.

What we’re Looking For

We are seeking a high-caliber, veteran leader in the travel industry — a proven rainmaker with a track record of closing and scaling national, high-impact partnerships. This is a role for someone who has been a driving force behind industry-defining deals, has deep relationships at the C-suite level across travel verticals, and understands how to leverage those relationships to deliver transformative revenue growth.

The ideal candidate has extensive tenure in the travel industry, preferably with direct experience at leadership roles in travel insurance companies. This is not an entry point — it’s a role for a seasoned professional who commands respect in the market and thrives on creating high-stakes, win-win partnerships.

Core Responsibilities

• Lead Strategic Growth: Own the mandate to unlock national strategic partnerships that elevate Faye to the next level in market reach and revenue.
• Target and Win Major Accounts: Develop and execute a winning strategy to secure partnerships with airlines, OTAs, banks, and other large-scale travel intermediaries.
• Deal Leadership: Lead negotiations from initial engagement through execution, ensuring terms maximize long-term value for Faye.
• Market Positioning: Position Faye as the premier travel insurance partner through thought leadership, network engagement, and relationship building.
• Internal Collaboration: Partner with product, marketing, operations, and customer success to ensure partnerships are implemented effectively and deliver on their revenue potential.
• Performance Ownership: Set aggressive targets, monitor progress, and take accountability for delivering — and exceeding — agreed-upon outcomes.

Experience & Background Requirements

• 15+ years in the travel sector, with at least 10 years in senior partnership, business development, or sales leadership roles.
• Proven success leading and closing strategic partnerships with major airlines, OTAs, cruise lines, banks, and other large-scale travel ecosystem players.
• Direct travel insurance experience strongly preferred; deep familiarity with the product, regulatory environment, and competitive landscape.
• A well-established network of senior decision-makers across relevant industries.
• Demonstrated ability to design, negotiate, and execute complex, high-value, multi-year agreements.
• Skilled at driving transformational revenue impact, not incremental gains.