Human Resources Director

Chateau at Bothell Landing, Bothell, WA

Job Type: Full-time
Location: Bothell, Wa
Salary: $110,000–$130,000 annually, depending on experience and qualifications, plus monthly bonuses

At Chateau at Bothell Landing, caring for our residents starts with supporting the people who serve them. We are seeking an experienced Human Resources Director who brings sound judgment, approachable leadership, and the confidence to guide managers through both everyday responsibilities and challenging employee situations.

As a member of the community leadership team, you will partner closely with the Executive Director and VP of Human Resources to lead community HR operations, strengthen manager capabilities, and create a positive, accountable workplace. This is a hands-on opportunity for an HR professional who enjoys building relationships, solving problems, and helping leaders grow.

• Coach and advise leaders. Guide department heads through employee relations, performance management, attendance, corrective action, and staffing decisions, helping them confidently manage their teams.

• Lead employee relations. Serve as a trusted resource for employees, respond to concerns, conduct thorough and impartial investigations, and recommend appropriate next steps in partnership with the VP of Human Resources.

• Support recruitment and onboarding. Partner with hiring managers to attract qualified candidates and provide a welcoming, organized onboarding experience.

• Strengthen compliance. Oversee employee records, background screening, credential tracking, and required employment documentation. Partner with department heads to address gaps and maintain accountability.

• Develop managers. Facilitate HR training and reinforce consistent use of Chateau’s policies, procedures, and systems.

• Guide performance management. Help managers provide meaningful feedback, complete timely reviews, document concerns, and support employee development.

• Lead community HR support. Provide direction, coaching, and development to the HR Coordinator while ensuring responsive service and accurate work.

• Coordinate across HR functions. Partner with Payroll and Benefits on employee changes, leave administration, timekeeping concerns, and benefits questions.

• Use systems and data effectively. Maintain accurate information in Paycom, monitor HR trends, and recommend improvements to retention, engagement, and everyday processes.

• Build a positive employee experience. Support recognition, communication, and engagement efforts that help employees feel valued and connected to Chateau.

• Five or more years of progressive HR experience, including experience independently advising managers and handling complex employee relations matters.

• Current HR certification required: (PHR, SHRM-CP).

• Strong working knowledge of Washington employment practices and federal employment requirements.

• Experience in senior living, healthcare, hospitality, or another service-focused environment preferred.

• Demonstrated ability to coach leaders, navigate difficult conversations, and follow through on expectations with professionalism and compassion.

• Strong investigative, organizational, and documentation skills, with careful attention to confidentiality and detail.

• Experience using HR information systems; Paycom experience preferred.

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or an equivalent combination of education and relevant experience.

• Annual salary of $110,000–$130,000, depending on experience and qualifications, plus monthly bonuses.

• Medical, dental, and vision coverage.

• 401(k)/Roth IRA with company match.

• Paid holidays, vacation, and sick time.

• Company-paid life insurance for full-time employees.

• Tuition assistance and license reimbursement.

• Wellness programs and employee perks.

• Discounted meals while on shift.

You’ll have the opportunity to make a meaningful impact on our workplace while partnering with community leaders and our HR team. We value an HR leader who is approachable, thoughtful, and willing to address challenges directly, someone who cares about our employees and helps managers become stronger leaders.

Apply today and help us make Chateau a great place to live and work.

Chateau Retirement Communities is an equal opportunity employer.