Human Resources Generalist - Bilingual

Position Summary:

The Human Resources Generalist (HRG) serves as a strategic partner in supporting the HR needs of a rapidly growing organization, managing human resources functions across multiple warehouse locations. Based in regional locations in Forney and Mesquite, TX, this role works closely with site leaders to align human resources strategies with business objectives in a fast-paced, high-growth environment. This position requires a proactive leader capable of prioritizing complex projects and assisting with change management initiatives to support organizational evolution. The HRG is responsible for addressing employee relations, performance, and compliance while fostering a positive, safety-focused work environment. Additionally, the HRG ensures payroll accuracy by collaborating with the payroll team to verify data and resolve discrepancies. The ideal candidate is bilingual (Spanish/English), detail-oriented, and skilled at building strong relationships with a diverse workforce in the warehousing industry.

Essential Duties and Responsibilities:

• Serve as a bilingual resource (English/Spanish) to facilitate clear communication, conduct investigations, and resolve employee relations issues across the warehouse workforce.
• Partner with multi-site leadership to understand specific HR needs and provide strategic guidance on performance management and policy adherence. 
• Conduct HR investigations related to employee relations issues, determining when a matter requires escalation to the HRBP for additional expertise, guidance, or handoff.
• Manage competing priorities effectively in a fast-paced environment, ensuring critical projects are completed on time without sacrificing quality.
• Conduct new hire orientation and onboarding processes across assigned sites to ensure a smooth and compliant transition into the company.
• Maintain accurate employee records in the HRIS and assist with pay-related inquiries, ensuring concerns are resolved promptly and professionally.
• Provide HR solutions to address site-specific challenges related to high-volume staffing, employee engagement, retention, and team performance in a distribution setting.
• Facilitate communication between employees and leadership to maintain an open line of feedback, ensuring a positive and inclusive work environment.
• Ensure compliance with federal, state, and local employment laws, including record-keeping, reporting, and auditing.
• Prepare HR reports, including turnover, headcount, and other metrics for analysis and strategic planning to support operational goals.
• Coordinate and lead the annual open enrollment process, ensuring employees have clear communication about benefit options and deadlines.
• Contribute to ongoing HR projects and strategic initiatives as assigned.

Required Qualifications:

• Bachelor’s degree in human resources, Business Administration, or a related field.
• 3+ years of experience in an HR generalist or similar role; experience in Warehousing, Logistics, or Distribution industries is highly preferred.
• Bilingual proficiency in Spanish and English (written and verbal) is required.
• Proven track record of successfully leading and implementing change management strategies in a growing organization.
• Demonstrated ability to manage HR operations across multiple sites simultaneously.
• Strong knowledge of HR principles, labor laws, and best practices.
• Proficiency with HRIS systems (e.g., Workday, ADP) and experience with Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent interpersonal and communication skills, with the ability to build rapport and work effectively with employees at all levels, from warehouse associates to executive leadership.
• Strong organizational skills and attention to detail, with the ability to prioritize projects in a high-pressure environment.
• Conflict resolution skills and a problem-solving mindset.

Physical Demands:

• Ability to walk warehouse floors and travel between sites to engage with staff.
• Occasionally required to lift or move office supplies (up to 20 lbs.).
• Frequent use of hands for typing and data entry.

Work Environment:

• Based in regional locations in Forney and Mesquite, TX , with a mix of office settings and frequent interaction on the warehouse floor.
• A fast-paced, high-growth environment that requires a high attention to detail, adaptability, and professionalism.

Travel Requirements:

• Regular travel to supported local sites is required to maintain visibility and support; occasional travel for training or conferences (less than 25+%).

Equipment Used:

• Standard office equipment such as computers, phones, and printers.
• HR software or HRIS systems for employee data management and record-keeping.
• Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and documentation.

Supervisory Responsibilities:

• This position does not have direct supervisory responsibilities but may provide guidance to HR support staff.
• May assist in onboarding and training new HR team members.

Why You’ll Love Working with Us:

• Health Coverage That Starts Fast – Medical, Dental & Vision kicks in the first of the month after just 30 days.
• Smile on Us – We’re covering your dental premiums for all of 2026!
• Security You Can Count On – Paid Life Insurance + 401(k) with company match.
• Time Off from Day One – PTO, holidays, and 2 floating holidays for flexibility.
• Weekly Paychecks – Because waiting is overrated.
• Invest in YOU – Full tuition grants & tuition reimbursement.
• Celebrate Success – Quarterly performance bonuses.

Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.