Human Resources Specialist

ABOUT FILSON

In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service. We don’t work in silos but rely on open collaboration. It’s a jackknife mentality – the ability to accomplish more than what’s asked of you – that defines our culture of versatility and perseverance.

Our outfitter mindset is deliberate and strategic. We are a small company, on purpose. We’re the ones doing the work, from product design and marketing, to cutting, sewing, and restoration. With more than 125 years under our belt, we still have a start-up mentality. Driven by an independent spirit and an uncompromising attitude that demands we lead with conviction. 

Job Summary

As an HR Specialist, you will be responsible for supporting the Bedrock HR Team, with a primary focus of supporting the Seattle location.  The HR Specialist will report to the Director of HR. This role is pivotal will provide support for HR-related queries, tasked with resolving issues brought forth by employees and managers through various channels such as phone, email, and TEAMS.  Collaboration with Human Resources Business Partners (HRBPs), Talent Acquisition, and the wider HR team is essential to delivering effective support to the organization's workforce.

Key Responsibilities

HR Operations:   Administers and processes operational work to include the following:

• Processing appropriate new hire documents such as onboarding documents, background checks, I-9s, employee discount activation, adding new hires into ADP
• Provides information on benefit enrollment on the first day (including any COS that results in an employee becoming eligible for benefits)
• Partners with other HR team members to lead & coordinate in-person new hire orientation (all new hires for HQ, and Manufacturing)
• Tracks and sends out sexual harassment training to all new employees
• Helps facilitate and track EEO-1 reporting for Filson
• Works closely with the Health and Safety leader to help facilitate any workers comp claims and benefit coordination

HR Customer Service: Responds to employee inquiries and works with HRBPs to ensure resolution is met with employees

• Responds to all employee inquiries (new hire details, benefits, discounts, general FAQs, etc.)
• Manages and responds to inquiries from the HR inbox

 Provides general administration for the HR Department

• Create a new hire folder for Corporate and retail add onboarding documents
• Power App tickets (Cos, New Hire, Termination app)
• Maintains employee files
• Order business cards for Corp/retail employees

Engagement Initiatives: Leads Filson/Bedrock culture activities in collaboration with the business leaders and committees

• Organizes monthly birthday lunches
• Manages quarterly anniversary celebrations
• Manages holiday parties and engagement activities
• Collaborates with HRBPs to ensure consistency amongst retail/manufacturing/corporate events

Corp Communication and Employee Recognition

• In partnership with HR leadership, puts together framework of Corp newsletter and HR Comms
• In partnership with HR leadership, sends communications via personal or Filson HR email for any corporate announcements.
• In partnership with HR leadership, sends out the monthly newsletter.

Misc duties:

• Order office supplies for the HQ office
• Support scheduling and ordering of occasional board meeting

Qualifications:

• BA/BS degree or equivalent work experience is required
• Prior relevant experience in customer service center and/or HR operations
• Ability to build strong collaborative relationships, influence multiple partners, and establish common goals and objectives without sacrificing outcomes
• Excellent writing and verbal communication skills required
• Is flexible, collaborative, and deadline-driven
• Strong organization skills with attention to detail, laser-focused approach on delivery of results is required
• Proven ability to manage multiple inquiries/requests simultaneously and strong prioritization skills required
• High-level proficiency in Microsoft Office Products preferred

Note: This job description is not meant to be all-inclusive.  Employee may be required to perform other duties to meet the ongoing needs of the organization.

Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law.  Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.