Inside Sales Manager I - Durham, NC

We are seeking a talented and motivated Inside Sales team member that thrives in a sales cycle environment. This member of the team will play a fundamental role in achieving our ambitious revenue growth objectives while collaborating with other Business Development team members.

Essential Responsibilities 

• Achieves quarterly and annual lead generation goals as outlined in sales incentive comp plan. 
• Handles inbound client calls, qualifies leads and if appropriate grows client relationships at the appropriate levels. 
• Collaborates effectively with Business Development Directors in business unit; brings potential opportunities to their attention. 
• Effectively transfers accounts and client information to Business Development Directors. 
• Manages annual expense budget and submits expense reports for reimbursement on approval timelines. 
• Expands client requests upselling for business unit when possible. 
• Provides weekly sales activity report to management. 
• Develops client call cycle to achieve objectives and sales plan 
• Provides general intelligence on key competitors. 
• Sells the business unit’s capabilities leveraging differentiation framework 
• Recognizes and communicates sales opportunities for other business units. 
• Establishes and manages customer expectations. 
• Collaborates with companywide resources to achieve superior customer satisfaction. 
• Organizes and hosts client visits if required. 
• Uses SFDC to manage internal communication and document territory and client information as required for the business unit. 
• Responsible for Opportunity Management and accurate pipeline forecasting. 
• Maintains frequent email and phone contact with clients to grow and expand business relationships. 
• Leverages Marketing, SMEs and Operations Staff to support client discussions and heighten clients’ awareness of BU services. 
• Evaluates quotations and provides input to ensure client and company requirements are met. 
• Collaborates effectively with sales executives from other business units to bring potential opportunities to their attention. 
• Leverage Social Selling techniques and tools to reach clients through digital channels sharing information including Fortrea services, web conferences, industry meetings, SME news, etc. 
• Creating leads from literature and industry events including peer reviewed journals, poster/symposium presenters and attendee lists. 
• Establishes, nurtures and grows client relationships at the appropriate 

Education/Qualifications: 

• Bachelor's degree in life science or business field preferred 
• Moderate industry knowledge 
• Functional scientific/technical expertise in specific areas of drug development 

Experience: 

• 1+ years' Commercial/sales experience preferred
• Other required work-related experiences 

This is a hybrid role with the expectation to work within our Durham headquarters 3 days each week.

Pay Range: $65,000-$80,000 (The range does not include benefits, and if applicable, bonus, commission, or equity)
Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. For more detailed information, please click here.

Application deadline: September 15, 2026

Physical Demands/Work Environment:

Work Environment:

• Occasional drives to site locations with occasional travel domestically

Physical Requirements:

• Frequently stationary for 6-8 hours per day.
• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
• Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
• Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
• Regular and consistent attendance.
• Varied hours may be required.

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Learn more about our EEO & Accommodations request here.