Internal Communications Coordinator

Salary range is $21.63/hour to $54.32/hour with a midpoint of $37.02/hour. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. 

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

A cover letter or writing sample is not required but is highly encouraged for consideration.

GENERAL PURPOSE: 

Reporting to the Manager – Internal & Executive Communications, the Internal Communications Coordinator works under general direction to support the development and delivery of internal-facing communications and events. Provides writing, editing, basic graphic designs, event planning, and technical intranet support to the entire internal communications team. Must possess strong organizational and relationship-building skills, and exhibit developing project management skills.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Provides general support for intranet maintenance and implementation; helps contributors with intranet technical support and consulting; monitors two-way engagement on intranet platform.
• Supports migration to new intranet platforms as applicable.
• Produces and copyedits employee-facing content, and supports layout on the intranet as directed by Sr. Internal Communications Specialist 
• Provides planning support for client communications; coordinates work plans; tracks deliverables, deadlines, and assignments; facilitates review cycles.
• Provides editing support on internal documents such as guidelines, reports, handbooks and procedures.
• Supports, plans, and executes production for employee-facing events including staff appreciation events and all-staff meetings (virtual, hybrid, in-person). 
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience: Bachelors degree in Journalism, Communications, or closely related field. Three years of editorial and writing experience working in the journalism, marketing, event planning, or communications field; Or an equivalent combination of education and experience.

Required Knowledge and Skills:

• English usage, spelling, grammar, and punctuation, including AP writing style and plain talk standards.
• Principles of research, writing, editing.
• Technical competence with Office 365 (Word, Excel, SharePoint) and online cloud editing tools.
• Cultural diversity and sensitivity.
• Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.
• Establishing relationships and working collaboratively with teams across disciplines to meet deadlines and produce quality products.
• Strong organizational skills, detail oriented and able to multitask
• Applying problem-solving techniques.
• Maintaining confidentiality and communicating with tact and diplomacy.
• Responding to inquiries in effective oral and written communication.

Preferred Knowledge and Skills:

• Management of employee-facing websites, intranets, and other collaborative technologies.
• Principles of data collection and analysis for web and email platforms.
• Canva, Adobe CC suite or other graphic design software.
• Project management.

Physical Demands / Work Environment:  

• Work is performed in a hybrid office environment.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required. 

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.