Supports enterprise IT operations by preparing devices for deployment, administering Active Directory, troubleshooting endpoint issues, assisting with IT asset management, and supporting outages, preventive maintenance, project deliverables, and compliance requirements.
Qualifications
• Degree or Diploma in Information Technology, Computer Science, or related field.
• Mandarin Speaker is preferred for this position.• Experience in an IT support or engineering role.• Strong understanding of IT systems, networks, and security principles.• Problem-solving skills and ability to work under pressure.
• Endpoint device troubleshooting• Understanding of Enterprise IT Environment• Familiarity with the industry environment and setting is a plus.• Good communication and teamwork abilities
Responsibilities• Assist in the preparation of devices for deployment• Perform administration of Active Directory as needed• Perform basic troubleshooting for device related issues• Assists in the IT Asset management task• Support the site during outages or preventive maintenance activities• Support project deliverables• Adhere to compliance posture and regulations
Similar Jobs
Beauty • Robotics • Design • Appliances • Manufacturing
Provides Tier 1 IT support for global associates, troubleshooting Windows and macOS endpoints, networks, identity and access, Microsoft 365, and software issues. Manages onboarding, offboarding, endpoint provisioning, and device administration using Intune, Autopilot, and Jamf. Documents resolutions, supports major incidents, escalates complex issues, and improves support processes. Requires up to 10% domestic and international travel and occasional after-hours support.
Top Skills:
Active DirectoryConfluenceiOSJAMFJira Service ManagementmacOSMicrosoft 365Microsoft Entra IdMicrosoft IntuneWifiWindowsWindows Autopilot
.png){kind=logo}
Artificial Intelligence • Fintech • Software • Financial Services
Own vulnerability management across endpoints, servers, and cloud infrastructure; prioritize remediation and track SLA performance. Harden AWS environments, improve identity management, investigate cloud alerts, and support application security through SAST, DAST, dependency scanning, secure code reviews, and threat modeling. Resolve security tickets, document incidents and remediation, and lead security initiatives while collaborating with engineering, IT, and compliance.
Top Skills:
AWSAws ConfigBashCloudtrailDastGuarddutyIamJIRALinearOwasp Top 10PythonQualysS3SastScaSecurity HubSnykSoc 2TenableVpcWiz
Fintech • Payments • Financial Services
Supports and improves applications and infrastructure across the technology stack. Responsibilities include analysis, design, development, testing, configuration, administration, troubleshooting, and IT support. Collaborates with stakeholders, evaluates technologies, builds test data, maintains documentation and standards, ensures security and quality, analyzes risks, and assists other IT teams. Requires a bachelor’s degree or equivalent experience and typically three or more years of experience.
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
