Key Account Manager

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

A Key Account Manager (KAM) represents Zones, our capabilities and personal IT subject matter expertise to our clients and prospective clients to ensure that they view Zones as a single source for all their IT needs. We provide each motivated seller with a portfolio of prospective clients and potential buying accounts designed to help them build their book of business. In addition, you will be targeting new business to expand your territory and client portfolio. This position includes extensive training in Zones Solutions, the technology industry and Zones’ sales/prospecting/account development techniques.  

What you will do as the Key Account Manager (KAM): 

The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

Client Relationship Management:  

• Practice strategic relationship development and management for each client and prospect to obtain a deep understanding of the client’s business.
• Become a proactive and trusted client partner with aim of establishing Zones as an extension of the client’s IT department.
• Proactively collaborate with a variety of IT decision makers to improve their technology infrastructure and solve business problems.

Product, Services and Solution Selling:  

• Initiate conversations, identify opportunities and execute sales for core products, cloud, managed solutions and professional services.
• Upsell, cross sell, and attach products and services to maximize margins using a consultative approach.
• Research, prepare and proactively execute calls into prospects and client accounts using trained best practices.

Internal Resource Management:  

• Orchestrate internal Zones resources to sell solutions and provide Five-Star Service that exceeds client expectations.
• Work in a team sales environment and proactively partner with field sales, marketing, channel partner resources and other Zones departments to maximize efforts and sales opportunities.  

What you will bring to the team:

Sales Experience and Education: 

• 5-7+ years of outside field sales experience in the IT Hardware, IT Software, or IT Services industry within your local territory
• Ability to navigate Global level organizations to run discovery, identify buying cycle, and facilitate sales cycle
• Experience in carrying an individual sales quota goal/metric with noted achievement
• CRM database experience
• Knowledge and experience of Professional and Managed Services

Attributes/Competencies: 

• Prospector/Closer: Demonstrated success calling prospects and following warm leads with desire to impact business landscape through closing on our suite of technology solutions.
• Sales Instinct & Active Listener: Effective communicator who can identify business problems that can be solved with a connection to Zones’ products and solutions.
• Ability to Rally: Retain high energy and positive attitude and “bounce back” mentality in the always evolving technology sales industry.
• Collaborative: Team oriented, transparent, authentic, seeks win-win solutions with use of the vast Zones team of resources.
• Organization: Motivated, confident, proactive self-starter with “own my business” attitude and strong ability to set and maintain a productive cadence throughout each day in a dynamic and fast-paced environment.
• Curious Learner: Ability to absorb technology concepts and translate them to Zones’ solutions to impact clients’ expected business outcomes.

Qualified candidates can expect a salary between $80,168.40 - $120,000 + Commission.

Zones offers a comprehensive Benefits package
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. 

At Zones, work is more than a job – it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! 

 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

 Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.