Leader, Technical Systems Engineering

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Cisco Network Engineering and Operations (NEO) is seeking a talented and experienced Technical Manager to lead and mentor a team of passionate engineers. The Technical Manager will play a pivotal role in driving the development and ongoing lifecycle of observability and automation capabilities used to run Cisco’s internal network.  What better place to run Cisco Networking applications and gear than Cisco NEO?  We are Customer Zero!

The ideal candidate will have a strong technical background in software engineering, excellent leadership skills, a proven track record of delivering high-quality software and be familiar with networking.

We are seeking candidates located at Research Triangle Park, North Carolina. This preference is to ensure alignment with our team's working hours and facilitate collaboration across time zones.  This is a hybrid role, with the expectation of being on site at least one day per week.

Responsibilities:

• Grow and mentor software engineers and technical leaders
• Deliver continuous feedback and performance review of engineers, with input from technical leads and senior leadership
• Track and facilitate progress on projects, adhering to Cisco IT’s “Ways of Working” (Agile)
• Help engineers grow their development skills including leveraging AI capabilities to scale
• Be a role model of company culture and values

Minimum Qualification:

• Bachelor’s degree in STEM with 8+ years of relevant experience, or Master’s degree in STEM with 6+ years, or PhD in STEM with 3+ years
• 3+ years of Engineering Management experience
• 5+ years of experience in Software Development (any language), with at least 2+ years of experience with Python specifically.  1 year of AI assisted software development is required.     
• 3+ years of applicable networking experience

Preferred Qualifications:

• Strong technical background and good understanding of cloud native technologies
• Experience of interacting and working with customers/clients
• Experience managing independent, strong, dispersed and diverse teams
• Strong networking background and certifications are a big plus
• History of full lifecycle management of applications

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.