Mortgage Compliance and Quality Control Specialist

SUMMARY

The Mortgage Compliance & Quality Control Specialist is responsible for overseeing and ensuring adherence to federal and state regulatory requirements throughout the mortgage loan lifecycle. This role plays a critical part in maintaining compliance with applicable laws, conducting quality control reviews, and providing actionable insights to improve operational effectiveness and mitigate risk.

MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Oversee, review, and monitor mortgage loans during pre-funding and post-closing stages to ensure compliance with regulatory requirements, including TILA, RESPA, FCRA, ECOA, and other applicable laws.
• Conduct comprehensive quality control reviews and ensure all findings are properly documented and addressed.
• Provide regular compliance reports, summaries, and updates to senior management, highlighting trends, risks, and recommended corrective actions.
• Monitor and evaluate the loan origination system to ensure updates and configurations align with current regulatory requirements.
• Maintain up-to-date knowledge of mortgage compliance regulations and proactively identify upcoming changes that may impact operations.
• Perform monthly HMDA exception reviews, including data scrubbing, batch updates, and validation to ensure data integrity and accuracy.
• Conduct monthly Origination and Adverse HMDA testing and provide recommendations for process improvements.
• Identify recurring errors or trends in quality control reviews and escalate issues when thresholds are exceeded.
• Perform vendor quality control reviews to ensure third-party compliance with regulatory and organizational standards.
• Conduct quarterly VA IRRRL quality control reviews and maintain accurate reporting and documentation.
• Collaborate with the Marketing Department to review mortgage-related advertisements and ensure compliance with federal and state regulations.
• Other duties as assigned.

ADDITIONAL DUTIES AND RESONSIBILITIES

• Performs other duties as requested by Executive Management or Supervisor. 
• Completes all required compliance training on a yearly basis.
• Adherence to all First United Policies and Procedures. 
• Dresses professionally. 

EMPLOYEE SPECIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

• High school diploma or equivalent (GED) required.
• Bachelor of Science, Business preferred.
• Minimum 2 years’ experience in mortgage lending or banking environment preferred or other professional business environment.

Technical/Functional Competencies

• Excellent analytical, organizational, and problem-solving skills.  
• Detail-oriented with a strong commitment to accuracy and regulatory adherence.
• Proficient in the use of Microsoft Excel, Word, Power Point, Outlook.
• Experience with loan origination systems and compliance monitoring tools.
• Strong written and verbal communication skills with the ability to present findings to senior leadership.
• Ability to follow written and verbal directives.
• Ability to articulate ideas.
• Ability to work independently on assigned tasks as well as to accept directions on given assignments.
• Ability to manage multiple projects while adhering to strict deadlines.
• Demonstrated technical knowledge of Bank, mortgage, Federal and State lending and compliance/regulatory matters.  

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at [email protected] for assistance.