Manage client open enrollment programs, lead enrollment specialists, validate benefits plans and employee data, ensure regulatory compliance, coordinate with carriers and vendors, deliver renewals, educate clients and employees, review reporting, and complete post-enrollment validation. The role serves as a primary client contact and escalation point for service and technical issues.
About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .
Position Summary
The Open Enrollment Benefits Manager performs and administers all aspects of open enrollment for our clients and their work site employees. The Open Enrollment Benefits Manager leads a team of open enrollment specialists and serves as an escalation point for all service related and technical challenges, both internally as well as with clients.
Essential Duties and Responsibilities
• Serve as the primary benefit contact for clients during open enrollment • Support sub-departments (underwriting, system operations, client relations, etc) with renewal preparation • Validate client benefit plans for accuracy and perform quality checks of benefits related data prior to delivery • Provide guidance to ensure regulatory compliance • Present and deliver Client renewals with minimal oversight • Communicate and educate Client on all benefit offerings and products • Work directly with insurance carriers and vendors with specific plan questions • Advise employees on their options and help them navigate complex decisions about their benefits • Review and provide various reports using internal tools to update progress of open enrollment • Review the accuracy of employee benefits data within HR information systems (HRIS) • Perform post open enrollment validation • Other tasks and duties assigned related to benefit administration
Knowledge, Skills, and Abilities • Strong�organizational, analytical,�time management,�and�problem-solving�skills • Experience working with HRIS platforms and able to quickly learn new software systems • Demonstrated leadership abilities. • Ability to listen, understand, read, and communicate effectively both in writing and verbally in a professional environment • Understand project scope, timelines, and milestones • Experience leading others and project/task management • Ability to de-escalate roadblocks using effective communication and best practices
Education & Experience • Bachelors Degree or Above. • 6-10 years of group benefit experience in the PEO industry preferred
This position is eligible for the following benefits:
Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
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