Sr Merchandising Operations Specialist

Job Description:
Your Opportunity
Chewy is seeking an Sr Merchandising Operations Specialist (C03) to support the Pharmacy Merchandising Operations team in Bellevue, WA. This role focuses on executing day-to-day operational activities, maintaining data accuracy, and supporting established workflows that enable our Retail Pharmacy, Compounding, and B2B businesses.
This is an entry-level to early-career individual contributor role designed for someone who thrives in structured environments, enjoys working with data and processes, and is eager to build foundational operations and analytics skills.
What You'll Do

• Execute routine operational tasks related to item setup, catalog maintenance, and data updates across internal systems
• Monitor queues, reports, and dashboards to identify data issues, errors, or missing information and take action following defined procedures
• Investigate and resolve basic operational or customer-impacting issues within established SLAs, escalating more complex issues as needed
• Support product launches and operational initiatives by completing assigned tasks and checklists
• Pull, validate, and organize data for recurring reports and operational reviews
• Maintain documentation, trackers, and standard operating procedures to ensure accuracy and consistency
• Partner with peers and immediate stakeholders to ensure timely completion of operational deliverables
• Clearly communicate status, questions, and issues to your manager or designated leads

What You'll Need

• BA/BS degree in Business, Operations, Analytics, Supply Chain, or a related field; or equivalent experience
• 1-2 years of experience in an operations, analyst, coordinator, or support role (internships included)
• Strong attention to detail and ability to follow defined processes
• Basic analytical skills with comfort working in Excel or Google Sheets
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Clear written and verbal communication skills
• Willingness to learn, accept feedback, and ask questions
• Ability to work effectively as part of a team
• Passion for pets and their health

Bonus

• Exposure to operational systems, data tools, or reporting platforms
• Familiarity with Jira, Confluence, or similar tools
• Experience in e-commerce, merchandising, or healthcare-related operations

The hourly range for this role is $21.63 - $36.05.

• The specific hourly range offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Non-exempt hourly team members accrue paid time off (PTO) and are eligible for additional unplanned unpaid time off (UTO)Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.