Operations Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city’s downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.

Operations Coordinator - Full Time

Four Seasons Hotel Seattle

Four Seasons Hotel Seattle is looking for an Operations Coordinator who has a passion for excellence and is enthusiastic about creating the best-in-class service experiences. This position will report to the Learning & Development Manager and Director of Food & Beverage.

The Operations Coordinator will receive first –hand experience in one of our operational departments (Food & Beverage or Rooms) in the hotel. In this role, they will be working day to day tasks directed by the Learning & Development Manager and gain exposure to the hotel operations to assist with administrative work within Food & Beverage.

About Us

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees.

Overlooking Elliott Bay and Puget Sound, our luxurious guestrooms are steps away from Pike Place Market, the Seattle Art Museum, and world-class shopping. In partnership with acclaimed Seattle chef Ethan Stowell, we are proud to showcase simply prepared Northwest food and drink in Goldfinch Tavern, our signature restaurant.

Key Elements of the Job

• Assist the Regional Director of People & Culture and Learning & Development Manager to communicate with department heads with planning, implementing, and overseeing operational procedures that match with Four Seasons service standards.
• Coordinate daily operations standards trainings across multiple departments (Guest Services, Goldfinch Tavern, In Room Dining, Concierge, and Reservations)
• Act as a liaison between various departments to ensure efficient and effective communication.
• Be proficient with Microsoft Office Suite or related software to complete assigned tasks by both Learning & Development and Director of Food & Beverage
• Perform routine audits and inspections to ensure that facilities, equipment, and staff are maintaining operational and cleanliness standards.

Preferred Qualifications and Skills

• Previous Customer Service Experience Preferred
• Previous Hotel or Resort Experience Preferred
• Candidate should be flexible, eager to learn, and hands-on
• Successful candidates must possess legal work authorization in the United States.
• Strong administrative, communication, delegation and interpersonal skills required.

What we offer:

• Be part of a cohesive team with a singular focus on creating the best possible guest experience
• Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
• Receive an hourly rate of $28.00
• Be encouraged to demonstrate your professional passion
• Receive a complimentary meal when at work in our employee cafeteria, the Sound Café

Schedule & Hours:

This is a Full Time Fixed Term position that will be located on-site, with the option to perform some tasks remotely. Weekends and Holidays as necessary for the successful completion of the role's responsibilities.

Learn more about our property and what it is like to work at Four Seasons by visiting:

http://www.fourseasons.com/seattle

https://www.facebook.com/FourSeasonsHotelSeattle

https://www.twitter.com/FSSeattle

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasonsJobs https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

As part of the interviewing process, we conduct reference checks to confirm the qualifications of candidates.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf