Operations Supervisor

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Operation Supervisor

Iron Mountain is seeking a motivated and disciplined Operations Supervisor to join our Global Operations team. In this role, you will be responsible for driving daily workforce productivity, ensuring strict adherence to safety and security compliance, and optimizing route structures to meet operational metrics.

In this role, you will:

• Lead and empower the operations team by assigning specific responsibilities and providing mentorship to ensure the team consistently meets or exceeds performance goals.
• Collaborate with internal and external stakeholders to provide world-class customer service while using performance metrics to drive branch accountability and continuous improvement.
• Ensure total compliance with federal, state, and organizational regulations, including safety and security standards, while managing daily administrative accuracy and reporting.

The ideal candidate will have:

• 2–5 years of experience in Operations management within a warehouse or distribution environment.
• Strong knowledge of workforce management, including personnel scheduling, workload assignments, and cost control.
• Proven ability in leadership and data-driven decision-making, specifically using metrics to measure and improve team performance.
• High School Diploma or equivalent (Industry-standard certifications or a college degree is a plus).

• Salary details: $75,000 – $80,000 per year, based on experience.
• Shifts: Monday – Friday, 7:00 am – 4:00 pm (Occasional weekend work required).
• Location: 826 Church St., Morrisville, NC 27560.
• Competitive compensation and benefits aligned with experience.
• Generous paid time off and holidays.
• Flexible work options to support work-life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.