Palliative Care Manager

Requisition Number: 2368978
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
As the Palliative Care Manager, you provide expert palliative care support to patients and families while strengthening primary palliative care capabilities across clinical teams. You improve quality of life for patients with serious illness by leading advanced communication and goals-of-care discussions, supporting symptom management, coordinating care, and collaborating across interdisciplinary teams. You partner across care settings to ensure compassionate, patient-centered, and goal-concordant care throughout the disease trajectory.
Primary Responsibilities:

• Conducts home dyad visits
• Conducts telephonic nursing follow up
• Assess patient and family understanding, values, and preferences to guide care decisions
• Develop, implement, and adjust individualized palliative care plans aligned with clinical status and patient goals
• Coordinate care across settings (primary care, specialty care, inpatient, SNF, hospice, home health, community partners)
• Support advance care planning, including POLST, advance directives, and DPOA documentation
• Document complex cases, care plans, and transitions clearly and in a timely manner
• Manage competing priorities independently while adhering to organizational policies and regulatory requirements
• Educate and coach staff on serious illness communication, symptom management, and palliative care principles
• Promote interdisciplinary collaboration and patient-centered care practices
• Participate in case reviews and team meetings
• Engage in ongoing professional development in palliative care best practices
• Foster a collaborative, respectful, and patient-centered work environment
• Maintain strong relationships with patients, families, providers, and community partners
• Demonstrate professionalism, adaptability, and emotional intelligence
• Support organizational mission, values, and continuous improvement initiatives

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Current, active RN licensure in the State of Washington
• Current BLS certification or ability to obtain certification within 30 days of employment hire date
• 3+ years of experience in a physician's office, clinical, hospice or hospital setting
• Valid driver's license within the state of work
• Reliable transportation for daily travel to various locations as assigned

Preferred Qualifications:

• BSN
• Certification or specialized training in palliative care
• Experience in palliative care, hospice, geriatrics, complex case management, or serious illness care
• Experience working with geriatric populations
• Experience providing staff education, coaching, or clinical training

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.