Make outbound calls and send emails to warm leads to sell cruises, manage a book of business, meet daily/monthly sales targets, build long-term guest relationships, and use CRM and phone systems while working remotely.
Holland America Line is hiring motivated, people‑focused Outbound Personal Cruise Consultants to help guests plan unforgettable vacations from the comfort of your home. If you’re energized by sales, enjoy building guest relationships, and want a career with strong earning potential, this is an excellent opportunity. First‑year performers typically earn around $50K, with top performers reaching $80K. Experienced consultants earn $65K–$100K+.
You’ll work warm leads from a guaranteed database of interested guests and build long‑term relationships that fuel repeat and referral business.
Why You’ll Love This Job
- Warm leads provided — you’ll connect with guests who have already expressed interest in cruising.
- High earning potential — first‑year agents average ~$50K, top performers reach $80K, and experienced consultants earn $65K–$100K+.
- Relationship‑driven work — help guests plan memorable vacations while building lasting connections.
- Fully remote — enjoy a professional career from home with company‑provided equipment.
- Real growth opportunities — structured training, support, and strong earning progression as your book of business expands.
- Amazing travel perks — discounted cruises and benefits for you and your family.
- Supportive, team‑oriented culture — be part of a respected brand that values service, teamwork, and doing the right thing.
What You’ll Do
- Make 70+ outbound calls and 100+ emails per day
- Engage warm leads and build long‑term relationships that drive repeat and referral business
- Sell consultatively using strong listening and discovery skills
- Manage your book of business and encourage repeat bookings
- Meet or exceed daily and monthly sales metrics
What You Bring
- Minimum 1 year of sales experience (3+ years outbound preferred)
- Strong communication and relationship‑building skills
- Ability to multitask in a fast‑paced sales environment
- Comfortable with computer systems, phone software, and CRM tools
- A driven, high‑energy mindset and desire to exceed goals
Schedule
- Training starts October 2026
- Training: Monday–Friday, 8 AM–4:30 PM PST (5 weeks)
- Post‑training: 8‑hour shift between 7 AM–6 PM PST, Monday–Friday
- Weekends as needed
Remote Work Requirements
- High‑speed Cable or Fiber internet (no satellite or mobile)
- Minimum speeds: 50 Mbps down / 12 Mbps up
- Must use a hardwired Ethernet connection (Wi‑Fi not compatible)
- Quiet working environment.
Not eligible for candidates residing in: AR, CA, CT, DE, HI, ME, MN, NH, NY, OK, OR, SD, VT, WA, WV, WY.
Benefits
- Travel privileges for you and your family
- Health benefits
- 401(k)
- Employee Stock Purchase Plan
- Training, development, and tuition assistance
Ready to Start a High‑Earning Remote Sales Career?
Apply today and take the next step toward joining the Holland America Line team!
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#LI-Remote
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