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American Express Global Business Travel

Pharmaceutical Congress Meeting Planner

Posted 20 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in United States
55K-103K Annually
Mid level
Remote
Hiring Remotely in United States
55K-103K Annually
Mid level
Serve as primary client liaison and lead for assigned pharmaceutical congresses. Manage timelines, contracts, suppliers, hotels, DMCs, air, IT/web requirements, creative materials, site inspections, itineraries, billing, recordkeeping, and program debriefs. Coordinate teams and third-party suppliers, evaluate program impact, support VIP logistics, and travel up to 40%.
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Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

The Pharmaceutical Congress Meeting Planner will function as primary client liaison and lead for assigned pharmaceutical congresses for global client. The ideal candidate will work closely with client contact to understand and meet program objectives/outcomes. Must also be able to travel up to 40%.

What You'll Do:

  • Complete project timeline: establish a workflow schedule with client and suppliers to facilitate timely and accurate handling of all program details.
  • Use business program management system to run program from contract turn-over meeting to final bill completion.
  • Handle and negotiate any additional hotel needs, Congress needs, destination management company (DMC), air and all third-party contracts.
  • Monitor attrition dates, cancellation policies to ensure contracted services are performed.
  • Communicate between Information Technology support and clients for web requirements on assigned programs.
  • Work with creative team to produce program materials.
  • Coordinate and possibly attend site inspections as needed.
  • Coordinate all program details and produce a program itinerary / working agenda that outlines all program specifics and requirements.
  • Conduct programs debrief with client.
  • Work with accounting to complete final bill, review final billing prior to final invoicing to client.
  • Maintain accurate records, system input, and complete file management as outlined in Amex GBT M&E and client policies and procedures for ToV reporting.
  • Evaluate program impact and reassesses objectives and outcomes, plan for continuous improvement.
  • Partner with designated team to communicate registration, air needs, status meetings and continuous communication throughout program.
  • Able to assist with any level of Congress meeting or event including those of a sophisticated nature, large volume, high level of confidentiality, international scope, HCP attended, etc.
  • Act as lead, communicate program requirements to team as needed; work closely with support departments to exceed client requirements and objectives.
  • Partner with third party suppliers to arrange their services.
  • Conduct regularly scheduled status meetings with client and stakeholders from pre-launch through program operation and ensures program objectives are performed.
  • May be requested to lead VIP special projects and oversee VIP logistics.
  • Develop strong relationships with multiple contacts within client and supplier organizations.
  • May participate in client presentations as requested.
  • Review processes and offer solutions/additions as needed.

What We're Looking For:

  • REQUIRED: 3-5 years pharma congress planning.
  • 4-year degree and CMP designation preferred.
  • Ability to communicate effectively and professionally with all levels of management and clients.
  • Ability to work accurately and timely to meet deadlines.
  • Ability to be flexible and handle change well.
  • Shown skills for technology and/or software solutions and analytical skills required.
  • Microsoft Word and Excel experience with Advanced level.
  • Experience with meeting industry technology preferred (CVENT).
  • Advanced oral and written presentation skills required.
  • Ability to travel by airplane, boat, rail and/or car with travel up to 40%.

     

Location

United States

     

The US national base salary range for this position is from 

$55,300.00 - $102,700.00

The national range provided includes the base salary that Amex GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

American Express Global Business Travel Bellevue, Washington, USA Office

Bellevue, WA, United States

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