Principal Engineer, Billing Systems Design

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
The System Design Engineer's role is to design, validate and deploy technical solutions to maintain, enhance, and evolve the T-Mobile Network and Systems. Specific tasks may include the development and maintenance of designs for the network, applications, data centers, connectivity, validation plans, monitoring systems, reporting systems and engineering tools. The priority of these designs is to maximize reliability, performance, and efficiency while limiting costs and time to market. Responsibilities may include the evaluation and translation of requirements into design, evaluate design benefits and tradeoffs, validate design compliance and support deployment of the design to ensure the requirements were met. Development of tools may be required in order to most efficiently solve technical or business challenges including technology evolution, capacity management, and performance optimization. Technical documentation and presentation skills are required in order to convey design benefits to a wide range of audiences. Works on technical assignments that are difficult, requiring judgment in resolving issues or in making recommendations. Determines methods and procedures on new assignments. Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions. Normally receives little instruction on daily work, general instructions on newly introduced assignments. May be informal team leader.

Job Responsibilities:

• Technical System Expertise: Deep understanding of system parameters, configurations, and how to alter them for desired results. Aware of current technology benefits. Expected to lead teams and deliver complex network designs. Subject matter expert in the building blocks, interactions, dependencies, and tools required to complete design work. Independent study of current technology is expected. Good understanding of adjacent processes and workflows.
• Technical Engineering Services: Drives engineering projects and team members by active contribution to the application of engineering techniques; conducting tests and inspections; preparing reports and calculations. Expected to supervise base through senior level engineers as needed. Will be expected to present project improvement scenarios to management for consideration. Creates procedures and processes to validate and enhance and optimize network. Able to diagnose and redesign based on changing business requirements and objectives. Able to lead others through various scenarios and explain the variance and impact. Able to prepare executive summaries of activities and clearly communicate areas of opportunity.
• Innovation: Develops, designs, and implements new ideas which improve an existing and new system/process/service. Investigative independent study and problem solving for non-routine tasks. Analyzes existing processes and vendor roadmaps to highlight upcoming technology changes that would make the processes or tools more effective within a given VP function. Drives to improve designs, processes, or product by reducing cost, improving efficiency, or quality. Initiates and facilitates brainstorming sessions and product and process improvement dialogues.
• Technical Writing: Writes advanced documentation, architecture, capabilities, limitations, and advantages for technologies. Creates and modifies clear documentation on existing and new systems. Able to design and communicate technical system specifications and business requirements. Able to present complex ideas to non-technical audience. Creates and presents executive presentations. Participate in industry professional norms.
• Technical Leadership: Monitor and influence relevant industry technologies and standards. Present highly technical concepts to both technical and non-technical decision-makers. Continuously learns, creates content, and teaches others specific subject areas. Informally coaches and contributes to the development of others through mentoring or in house workshops and learning sessions. Coach and develop engineers across functional teams on technology decisions. Influence technology and policy decisions made across the VP organization. Understand financial decisions, including NPV and ROI, based on customer experience/business drivers.
• Technology Strategy: Evaluates new and existing technology options that supports business goals.
• Supplemental Region/Market Functions: o Strategic end to end dimensioning, planning and performance of the network o Development of optimization features and processes o Provides capacity plans and performance reports o Provides regular performance reports for nodes, interfaces, and services across o Supports performance related lab and FOA activities o Systems Engineering and design of T-Mobile’s Network o Feasibility analysis of new technologies, products, features, and services o In depth analysis (both fiscal and technical) and design of new features and technologies o Development and deployment of network technology software/automation reporting and tools to meet internal customer and business requirements o Collect, process and evaluate market/regional analytics to identify further business CAPEX spend and OPEX Savings

Education and Work Experience:

• Bachelor's Degree Engineering/Computer Science ()
• 7-10 years - Technical engineering experience.

Knowledge, Skills and Abilities:

• Communication (Required)
• Technical Writing (Required)
• Analytics (Required)
• Customer Service (Required)
• Strategic Thinking (Required)

Licenses and Certifications:

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $115,300 - $208,000

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ336672¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.