Principal, Enterprise Architect

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

As a Principal Nonprofit Enteprise Architect on the Solution Engineering team, you'll be a trusted advisor and strategic partner for our most important nonprofit customers. You lead with business acumen first — using technology as the vehicle, not the destination. You don't just design solutions; you help nonprofit leaders rethink what's possible.

What You'll Do

• Own complex technical engagements — lead discovery, architecture design, and solution storytelling for nonprofit accounts
• Design scalable solutions using Salesforce's nonprofit product suite (NPSP/Agentforce Nonprofit, Experience Cloud, Marketing Cloud, MuleSoft, Data Cloud, Agentforce, and more)
• Serve as a thought leader — develop repeatable architectures, demo assets, and best practice guidance for the broader SE community
• Partner cross-functionally with Account Executives, Customer Success, Product, and Professional Services to drive deals and deliver value
• Mentor and develop junior architects and SEs, elevating the technical capabilities of the team
• Engage the nonprofit ecosystem — speak at events like Dreamforce, present at nonprofit conferences, and represent Salesforce as a subject matter expert

What You Bring

• Business-first mindset — you lead with outcomes, not technology. You understand nonprofit business models, funding structures, and organizational priorities, and you use that context to frame technical solutions around mission impact and ROI
• A track record of influencing executive decisions, not just supporting technical evaluations — you're equally comfortable in a boardroom as you are in a whiteboard session
• 8+ years of experience in enterprise software, with 5+ years focused on Salesforce platform architecture
• Deep knowledge of nonprofit business processes — fundraising, program management, marketing engagement, grant management, and constituent relationships
• Hands-on experience with NPSP or NPC (Nonprofit Cloud), and familiarity with the broader Salesforce platform
• Proven ability to navigate complex, multi-stakeholder technical evaluations
• Strong communication skills — equally compelling with a nonprofit CTO and an executive director
• Salesforce certifications (e.g., Application Architect, System Architect, or Nonprofit Cloud Consultant) strongly preferred
• Ability to travel up to 50%

Why This Role

You'll work at the intersection of technology and social impact — helping nonprofits that are tackling some of the world's most important challenges. As a principal-level contributor, you'll shape the strategy, culture, and technical direction of our team while building relationships with the most innovative mission-driven organizations in the sector.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $173,460 - $231,980 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $190,750 - $255,150 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.