Principal, Technical Program Manager

Position: Principal, Technical Program Manager

Job Location: 10900 NE 4th St #13th Floor, Bellevue, WA 98004

Duties: Coordinate program reviews focused on feature delivery, platform scalability, risk tracking, and performance improvement across Customer Data Platform systems. Participate in development and execution of program roadmaps and schedules across multiple feature development workstreams. Track progress through defined cadences and report status against milestones and objectives to teams and cross-functional stakeholders. Coordinate with engineering, product management, and other cross-functional teams to identify development challenges and support alignment with system architecture, data models, and integration requirements. Support implementation of solutions to improve platform performance, scalability, and delivery efficiency. Analyze system behavior and performance metrics to identify risks related to availability, latency, data processing, and system reliability. Track issues and support mitigation activities to enable stable feature delivery. Support change management activities to enable controlled rollout of platform features, including coordination of validation, monitoring, and release readiness. Define and apply program processes, workflows, and status reporting practices to support consistent execution across development initiatives. Support continuous improvement by identifying opportunities to enhance development workflows and system performance. Facilitate working sessions with engineers and subject matter experts to define feature scope, technical approaches, and delivery plans. Translate business requirements into structured program activities aligned with platform capabilities and technical constraints. Develop and maintain program reporting mechanisms to track program status and key delivery indicators. Ensure alignment with non-functional requirements including performance, reliability, data integrity, and system stability. Coordinate dependencies across teams and systems, track risks and issues, and support alignment on delivery timelines. Communicate program updates, risks, and status to technical and non-technical stakeholders. The Customer Data Platform supports systems for customer identity resolution, data integration, segmentation, and analytics across enterprise applications. This position does not supervise other employees.

Minimum education and experience required: Bachelor’s degree or the equivalent in Computer Science, Information Technology, Engineering (Any), Management of Technology, or related area and 6 years of post-bachelor’s progressively responsible experience in engineering, engineering program management, technical program management, product management, or related area; OR Master’s degree or the equivalent in Computer Science, Information Technology, Engineering (Any), Management of Technology,  or related area and 3 years of post-bachelor’s progressively responsible experience in engineering, engineering program management, technical program management, product management, or related area.

Skills required: Experience designing and supporting enterprise software systems integrated with a Service Oriented Architecture (SOA). Experience creating sequence diagrams, context diagrams, data flow diagrams, process flows, and architectural diagrams using tools such as MS Visio to document end-to-end workflows and interactions between enterprise applications. Experience designing end-to-end technical solutions across third-party enterprise software and custom-built applications. Experience working in large-scale enterprise environments supporting high-volume external customers and internal users. Experience working with cross-functional stakeholders to support design alignment and delivery sequencing in complex enterprise environments. Experience creating technical documentation to communicate enterprise-wide technical solutions to application development teams and business stakeholders. Experience defining customer journeys and identifying technical touchpoints across systems to support end-to-end business workflows. Experience working in domains including Sales (Retail and Internet), Customer Care, Customer Billing, and Marketing workflows. Experience working with Java and enterprise technologies including J2EE, Struts, Spring Core, Spring JDBC, MDB, XML, JMS, JDBC, JAXB, and web services including REST and SOAP. Experience working with relational databases including Oracle and DB2 and writing SQL to support application development and data analysis. Experience analyzing and validating SOAP and REST web services using tools such as XML Spy and SOAP UI. Experience using enterprise development, documentation, and tracking tools including JIRA, Rally, MS Visio, Remedy, Eclipse, ClearCase, and related enterprise development and debugging tools. Experience supporting technical problem-solving and coordination in large-scale enterprise software environments. Employer will accept any amount of experience with the required skills.

Salary Range: $158,350.00/year to $264,000.00/year.  Additional compensation includes annual or quarterly performance incentives. 

Benefits: At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

Wal-Mart is an Equal Opportunity Employer.

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