Lead complex client-facing AI and data programs from strategy through delivery, coordinating multi-geo teams and partners. Own roadmaps, budgets, margins, risks, escalations, client relationships, and measurable business outcomes. Partner with technical leaders, provide executive reporting, identify account expansion opportunities, and coach project managers and consultants. The role requires strong program management experience in consulting or professional services, familiarity with modern data and AI platforms, and willingness to travel up to 50% per month.
Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.
We're growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.
Why phData?
- Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
- AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
- 2025 Fivetran Partner of the Year (4th consecutive year)
- 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
- 2026 KNIME Customer Excellence Partner of the Year
- Preferred Partner in the Anthropic Claude Partner Network
- #1 Partner in Snowflake Advanced Certifications
- 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
- Recognized as an award-winning workplace in the US, India and LATAM
This is a highly client-facing role. You will operate as a Program Manager for data and AI programs, accountable for both execution and client outcomes. You will be the "one hand to shake" — orchestrating multi-geo phData teams and partners, and ensuring technical delivery translates into measurable business impact.
Core Responsibilities
- Lead complex AI and data programs as the primary point of contact for client sponsors and partners, owning successful delivery and client outcomes.
- Translate client strategy into clear roadmaps and integrated delivery plans, balancing pace, quality, scope, and risk across multi-geo teams.
- Partner closely with technical delivery leads, architects, and engineers to ensure delivery aligns to business goals and measurable value.
- Own engagement financials including budget, burn, margins, forecasting, utilization, and change control; proactively manage risk and variances using delivery metrics.
- Build strong, trust-based relationships with senior client, partner, and technical stakeholders, providing concise status updates and executive-ready storytelling.
- Navigate ambiguity, competing priorities, and difficult trade-offs with calm, data-informed recommendations.
- Manage project risks and customer escalations end-to-end in close partnership with delivery and sales.
- Identify opportunities to expand phData services, including AI and analytics offerings, within existing accounts.
- Provide account health readouts covering financials, project status, AI adoption metrics, and key blockers.
- Help shape a healthy, inclusive delivery culture by coaching Project Managers and consultants, and contributing to the evolution of AI-augmented delivery practices.
Core Requirements
- Proven experience leading client-facing programs and working directly with executive stakeholders, with strong written and verbal communication skills.
- 5+ years of Technical Program / Program Management experience in a consulting or professional services environment, managing timelines, scope, budgets, and resources for data and AI programs.
- Experience running multi-workstream initiatives across data platforms, analytics, cloud, and/or AI/ML, with strong command of Agile/iterative delivery and solid understanding of Waterfall.
- Background in AI, data, and analytics projects, with familiarity across modern data stacks such as Snowflake, AWS/Azure/GCP, modern BI, and ML/LLM platforms, including associated risks and trade-offs.
- Demonstrated ownership of performance across a project portfolio, including billable utilization and management of multiple customers concurrently.
- Proficiency in Jira, Azure DevOps, MS Project, and Excel, along with strong written technical documentation skills.
- Experience leading remote, multi-geo teams.
- Bachelor’s degree in IT or a related technical field.
- PMP and CSM certifications are strongly preferred.
- Willingness to travel up to 50% per month (10 of 20 business days) when required by our clients
#LI-DNI
phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.
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