Project Coordinator (Mid-Atlantic)

As a GuidePoint Security Project Coordinator you are managing a unique portfolio of security focused Professional Services engagements which directly contribute to our client’s goals and success. 

 Roles and Responsibilities: 

• Efficient and effective management of Professional Services projects through the full engagement lifecycle: 
• Sales handoff 
• Resourcing 
• Customer project plan development 
• Execution management 
• Project close-out activities 
• Ensure regular and timely communications to all key stakeholders. 
• Manage project issues and risks to resolution. 
• Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met. 
• Plan and manage resources ensuring all projects meet scope and budget expectations. 
• Maintain the OpenAir PSA application for project data. 
• Manage and support internal processes for revenue recognition and customer invoicing. 
• Create and maintain project management methodology and process documentation. 
• Other duties as assigned. 
• Adhere to GuidePoint Security Core Values. 

 Required Experience: 

• Bachelor’s degree in a relevant discipline or equivalent experience. 
• Advanced use of all Microsoft Office Suite and Microsoft Project, with advanced ability to utilize Microsoft Excel for project reporting. 
• Proficient in OpenAir and Salesforce, or other Professional Services applications. 
• Standard industry certifications are preferred. 
• Advanced computer skills with Mac and Google application experience preferred. 
• Experience in interfacing with information security positions and stakeholders. 
• Advanced project management skills, with demonstrated ability to evaluate project objectives and scope, gain customer understanding, schedule resources, and manage timeline and budget to plan. 
• Ability to manage multiple projects and/or teams simultaneously while maintaining customer satisfaction and financial health. 
• Understanding of a broad range of information security terms and disciplines. 
• Understanding of professional services revenue recognition and invoicing. 
• Written communication skills for use in preparing formal deliverables. 
• Verbal communication skills that include the ability to communicate with anyone from a technical resource to the highest level of management. 
• Ability to analyze and solve problems, perform complex tasks and prioritize. 
• Ability to build customer relationships that enhance communications to ensure project success. 
• Demonstrated strong skills in persuasion and negotiation. 

 Travel Requirements: 

• Willingness to travel up to 10%. 

 Physical Requirements: 

• Sedentary work 
• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day 
• Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day 
• If you have additional physical requirements/changes, please discuss with HR first