Coordinates field installation projects by managing schedules, work orders, implementation plans, customer follow-up, expense and timesheet audits, asset-to-tracker verification, and cross-functional workflows. Supports mechanics with tools and hardware, assists with change orders and training, resolves project issues, and identifies scheduling efficiencies. Requires strong organization, communication, construction or logistics experience, and proficiency with Microsoft Office and project management tools. This is a remote, nationwide role with up to 10% travel.
Position Description:
Tenna is searching for a dedicated and experienced Project Coordinator to join our Field ServicesTeam. The ideal candidate will have a background in construction, scheduling expertise, and the ability to thrive in a fast-paced environment while managing multiple projects. As a Project Coordinator, you will be responsible for various tasks, including reviewing expense and timesheet coding, scheduling, managing work orders, providing customer follow-up support, creating and editing implementation plans, auditing asset-to-tracker matches, and handling ad hoc projects. This position offers an opportunity to contribute to the successful execution of customer installations while utilizing your scheduling expertise, and project management capabilities. If you are a proactive, detail-oriented individual who excels in a fast-paced environment – apply now!
Why Tenna?
At Tenna, we believe the best is right in front of all of us, and that each day holds more potential than the one before. We believe that every new discovery can lead to something better than we thought possible. When we boil it down, the top five qualities that define the Tenna Team are quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome. Sound like you? Join us as we empower our customers to control their mixed assets anytime, anywhere, on one comprehensive platform. Apply now!
Your Responsibilities:
- Review expense coding to ensure accuracy and compliance with project budgets
- Audit all travel and transportation arrangements to ensure they are made according to Tenna’s Travel & Expense Policy
- Verify and analyze timesheet coding, ensuring proper allocation of labor costs and adherence to company policies
- Assist in the development and maintenance of installation project schedules, ensuring tasks are correctly sequenced, and resource allocation is optimized
- Coordinate with supporting departments to ensure Mechanics have the hardware and tools to complete onsite work
- Coordinate with internal teams to manage work orders, track progress, and ensure the timely completion of projects
- Provide excellent customer service and support by following up with customers, addressing inquiries, and coordinating site locations and ATTM (Authorization to Test and Turn On) processes
- Edit installation plans, ensuring that all project requirements and milestones are properly documented and communicated
- Supports management in optimizing installation schedules. Identifies and coordinates efficiencies based on customers’ locations and timelines
- Conduct audits to ensure asset-to-tracker matches are correct, identify discrepancies, and take corrective actions as necessary
- Partners with management to ensure trackers are installed on schedule and correctly, per Tenna Procedures and Quality Standards
- Participates in customer implementation planning meetings to gather necessary details to help plan successful field installations
- Collaborate with cross-functional teams to ensure smooth project execution, resolve issues, and optimize processes
- Undertake ad hoc projects as assigned, demonstrating flexibility and adaptability to handle diverse responsibilities effectively
- Assists the field team with change orders and facilitates the necessary workflows.
- Assists with training newly hired team members
Qualifications:
- 4+ years’ experience working in project coordination, dispatching, planning, or logistics-related role
- Experience working within construction technology or the industry is an absolute plus.
- Proven experience in scheduling and managing multiple projects simultaneously
- Proficiency in project management software and tools for scheduling and documentation
- Strong experience with Microsoft Excel, Word, and Project is required
- Ability to thrive in a fast-paced environment and effectively prioritize tasks to meet deadlines
- Strong attention to detail and accuracy. Problem-solving and planning skills are vital
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders
- Ability to handle ambiguity and work independently with minimal supervision
- Strong organizational and multitasking abilities to manage competing priorities
- Flexibility and adaptability to respond to changing project needs and priorities
- High School diploma/GED required or equivalent work experience
- Ability to work within construction site environments, high/low temperatures, and outdoor elements on occasion
- A self-motivated and adaptable person with a strong service orientation and “do what it takes” attitude
What you need to know:
- Full-time opportunity
- Location: Remote – Nationwide
- Travel is required, up to 10%
- Opportunities for personal development within a highly dynamic team
- Robust, low-cost benefit packages are offered
- Benefit coverage begins on the first date of employment
- Dependent Care is offered
- 401k match
- Employee referral bonuses
As an Equal Opportunity Employer, Tenna is committed to building a diverse team. We welcome different perspectives and opinions to foster innovation, authenticity, and excellence across all parts of our company, and are committed to providing employees with a work environment free of discrimination and harassment.
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