Leads end-to-end software implementation projects for new customers, managing timelines from kickoff through launch. Coordinates customers and internal teams, conducts weekly status meetings, identifies and escalates risks, supports data analysis with the ETL team, and maintains project documentation. Manages multiple small and mid-size projects while delivering launches within four months. The role requires approximately 25% travel to customer sites.
Daxko builds the software that powers fitness, wellness, and community organizations—everything from member management and payments to digital engagement and analytics. From small studios to the largest associations, we help thousands of fitness businesses streamline operations, enhance member experiences, and drive sustainable revenue growth.
The Project Manager leads implementation of Daxko's software solutions for new customers, owning the experience from kickoff to launch. You'll manage multiple projects at once, keep customers and internal teams aligned, and make sure every client gets a smooth path to going live. This role follows Daxko's established implementation methodology, so you'll have a clear framework to work within while bringing your own judgment to each project.
What you'll do
- Own end-to-end implementation for small and mid-size customer projects, from kickoff through launch
- Launch each assigned customer within four months of project start
- Run weekly check-ins with customers and internal teams to report status and flag risk early
- Partner with Daxko's ETL Data team to support customer data analysis and resolve data questions
- Keep project documentation current and useful for the teams relying on it
- Escalate problems early, with context, so they get solved before they grow
- Travel to customer sites as needed (about 25% of the time)
What you'll bring
- 1 to 2 years of experience in project management, implementation, or a related customer-facing role
- Strong organizational skills and the ability to manage multiple projects without losing detail
- Clear, confident communication with both customers and internal teams
- A problem-solving mindset: you can size up a complex issue, weigh options, and act
- Comfort self-directing and prioritizing your own workload
Nice to have
- Bachelor's degree in Business, Computer Science, or a related field
- CAPM certification
Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.
We truly care for our team members, and this is reflected through our offices, benefits, and great perks. These benefits are only for our full-time team members.
Some of our favorites include:
🏝 Flexible paid time off
⚕️ Affordable health, dental, and vision insurance options
💪 Monthly fitness reimbursement
🤑 401(k) matching
🍼 New-Parent Paid Leave
👖 Casual work environments
🏡 Flexible work - remote & hybrid
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
Where you fall within the compensation range is based on how you demonstrate the skills and competencies needed for the role. We typically reserve the upper half of our compensation bands for team members who have grown within Daxko. In addition to base salary, some roles may be eligible for bonuses, commissions, or other performance-based incentives. We also offer a comprehensive benefits package, recognition programs, and plenty of opportunities to grow your career with us.
The pay range for this role is $59,258 – $82,961 per year.
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