The Records Case Opening Coordinator manages client orders and subpoenas, ensuring accurate data entry, client communication, and problem-solving in a fast-paced environment.
About Us:
Magna Legal Services provides end-to-end legal support services to law firms, corporations, and governmental agencies throughout the nation. As an end-to-end service provider, we can provide strategic advantages to our clients by offering legal support services at every stage of their legal proceedings.
Job Description:
Job Title: Records Case Opening Coordinator
Position Summary:
Magna Legal Services is seeking a Records Case Opening Coordinator to join our team. This person will be responsible for reviewing and adding client orders to the system and court subpoenas that are submitted the client. This person will also communicate with the client and answer their questions daily. We are looking for someone that has great client service skills and strong attention to detail.
Key Responsibilities
- Review and add new client orders to the system
- Review, prepare and scan authorizations submitted by clients
- Learn and apply various court subpoena rules
- Review and understand court service lists
- Review, prepare and scan court subpoenas submitted by clients
- Contact with clients regarding questions on orders and document deficiencies
- Problem solve client inquiries/issues regarding orders
- Prioritize assignments
- Assist with confirming where requests should be sent to obtain records
Qualifications
- Minimum of 2-3 years in a relevant field, such as medical record retrieval, call center operations, customer service, collections, or a related area.
- Proficient computer skills; ability to navigate the internet, Microsoft Office Suite, and Outlook.
- Outstanding verbal and written communication abilities.
- Detail-oriented and self-organized
- Capable of managing multiple tasks and prioritizing responsibilities effectively.
- Ability to participate in a team atmosphere and fast-paced environment
- Excellent problem-solving skills
- Strong capacity for retaining and applying knowledge.
Compensation: USD $16.00 - $20.00 per hour.
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of the total compensation package for employees.
Magna Legal Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Top Skills
Microsoft Office Suite
Outlook
Similar Jobs
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Regional Director of Sales will lead a team of Enterprise Expansion Account Executives to drive growth and manage strategic sales initiatives across their territory, focusing on customer engagement and revenue generation.
Top Skills:
Salesforce
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Sales Development Representative identifies and qualifies sales opportunities for APM software, partners with field sales, and conducts research to generate qualified leads.
Top Skills:
Salesforce
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Strategic Enterprise Account Executive, you will manage enterprise-level accounts, focusing on sales growth and executive-level engagement while leveraging Dynatrace's APM solutions to drive revenue.
Top Skills:
ApmObservabilitySales Technology
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
