Zimperium
Regional Account Manager - West Coast, Texas, and Northeast (Technical/Cybersecurity)
Be an Early Applicant
Manage regional SaaS accounts across Texas and the Northeast, driving new-logo acquisition, upsell, and cross-sell revenue. Build customer and partner relationships, coordinate onboarding and complex escalations, track account metrics, maintain pipeline and Salesforce hygiene, and represent customer needs in product strategy. Create account documentation, scopes of work, level-of-effort estimates, and actionable recommendations while collaborating with sales, support, product, technology, operations, and business development teams.
Zimperium is seeking a high-energy, self-motivated Regional Account Manager, to drive revenue in assigned territory through new logo and upsell/cross sell opportunities with existing customers.
Reporting to the RVP - America Sales, the Regional Account Manager acts as a key liaison between Zimperium’s business development and support teams. This role works closely with management and operations to guide customers through onboarding and delivery, promote product offerings, and help align feature development with Zimperium’s strategic goals.
The Regional Account Manager must collaborate effectively across time zones with internal teams and select customers. The ideal candidate brings a passion in cybersecurity, a strong background in managing complex cross-functional integrations, and knowledge of software development across various platforms and devices. Success in this role requires building strong relationships with account leads and internal stakeholders, including product, technology, business, and executive leadership.
Location Preference: Applicants located in Texas and Northeast are preferred.
Key Responsibilities
• Develop an understanding of all Zimperium products and features.
• Plan, develop and report account metrics through software dashboards and other tooling.
• Maniacal focus on pipeline generation (solidified process around identifying / prospecting stakeholders in target accounts.
• Provide monthly updates to management outlining a standard set of performance metrics for each Account using software tools.
• Represent the client perspective in internal strategy meetings, ensuring customer impact is considered during product planning and updates.
• Act as a point of escalation for complex issues that require coordination across multiple departments or external vendors.
• Support documentation and knowledge-sharing efforts by creating or updating client-specific onboarding guides, FAQs, and how-to content in collaboration with the support team.
• Cultivate strong, positive relationships with customers and partners.
• Identify opportunities for growing an Account with additional products and fulfill business processes to deliver them.
• Provide LOEs and SOWs as needed per account.
• Identify pain points in the customer experience and work to resolve issues at the account level.
• Providing actionable recommendations to internal business, product, and technology teams.
• Work closely with operations, sales, and business development teams to summarize.
Requirements and Qualifications
• 5+ years of account-based management in the SaaS or related technologies space.
• Strong relationships at security focused VARs within the region.
• Strong verbal and written communication, time management, organizational as well as presentation skills.
• Comfort with a fluid, fast-paced environment.
• Passion for problem solving with a roll-up-your sleeves demeanor.
• Atlassian suite experience using Jira, Confluence, and others
• The ability to create technical and operational documentation (SOWs, LOEs, technical workflows) for both technical and non-technical audiences is a plus.
• Proficient in the understanding of MEDDPICC and impeccable SFDC hygiene.
Zimperium® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Leads HealthRules, Facets, or QNXT configuration design, system changes, and quality assurance testing for health plan processes. Gathers and documents requirements, configures benefits, pricing, provider, claims, enrollment, and utilization management functions, troubleshoots technical issues, validates changes, supports end-user training, mentors users, and coordinates project meetings and deliverables.
Top Skills:
FacetsHealthrulesQnxt
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Lead vision, strategy, and roadmap for a cloud-native Radiology PACS platform. Drive migration from legacy PACS to scalable, secure, AI-enabled imaging solutions, define interoperability and workflow requirements, partner with engineering and commercial teams, support customer pursuits and RFPs, and drive product adoption and revenue growth.
Top Skills:
Aha!AIClinical Decision SupportCloud-NativeEnterprise ImagingJIRARadiology PacsSaaSWorkflow Orchestration
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads to understand customers’ insurance needs, recommend appropriate coverages, and convert prospects into policyholders. The role includes paid training and Property & Casualty licensing, customer communication, sales closing, and brand representation. Employees work remotely, follow assigned evening and weekend schedules, maintain required home-office and internet standards, and remain in their resident state for at least one year.
Top Skills:
Cable InternetDsl InternetFiber InternetPc
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
