Inbound Sales Development Representative

Grants fund nonprofit work, but they also create some of the toughest operational challenges. Every grant brings its own deadlines, spending restrictions, reporting requirements, and commitments, so managing that complexity across fundraising, finance, and HR requires more than spreadsheets.

Instrumentl is the system of record for grants. We bring discovery, applications, award compliance, and grant operations into one platform, giving nonprofits a shared foundation to grow their revenue and impact. More than 6,000 nonprofits rely on Instrumentl, from local community groups to state and county governments, universities, and maybe even your local animal shelter.

We're a cash flow positive, YC-backed company building our next chapter, and we're hiring people who will shape and grow the impact of the nonprofit sector.

About the role:

We’re hiring an Inbound Sales Development Representative, reporting to the Senior Sales Development Manager, to be the first point of contact for nonprofits and universities reaching out to learn about Instrumentl. You’ll qualify inbound leads, run high-volume outreach to warm prospects, and set up the sales team to close, all while helping mission-driven organizations access the funding they need to grow their impact.
This role is perfect for a sales professional early on in their career, or someone looking to career switch into sales, that wants to help some of the best organizations in the world.

What you'll do:

Inbound Lead Management

Qualify and respond to inbound leads quickly, with warmth and strong attention to detail

Drive top-of-funnel volume through calls and emails, with a target of 400+ dials per week

Book 10+ demos for the team every week through top of funnel outreach (we have people doing more than 10/week today)

Win over organizations with fast follow-through, strong attention to detail, and palpable customer empathy

Pipeline & Collaboration

Track and document account and decision-maker details in our CRM to set the team up to close

Learn how Instrumentl’s value proposition applies to different types of organizations so you can engage in high-quality conversations

Surface insights and blockers from prospect conversations to improve our pitch and process

What you'll bring:

Required

You have spent at least one (1) year selling, or 3+ years in another industry and want to get into sales

You are comfortable in fast-paced environments, and you bring a dose of humility and a sense of humor to work every day

You welcome feedback, champion new ideas, and encourage others to do likewise

You’re curious and are constantly getting to the bottom of things

You have a bias towards action

You don’t mind rolling up your sleeves and doing hard work

You have excellent written and verbal communication skills

Nice to Have

Internship or leadership experience

Interest in startups or the nonprofit sector

Familiarity with CRM tools or sales engagement platforms

Compensation & benefits:

For US-based candidates, the target compensation for this role is $65,000 base salary plus $25,000 variable, for an OTE of $90,000. Final compensation is determined based on experience, skillset, scope of responsibility, interview performance, and geographic location. We’re committed to paying competitively and equitably.

Benefits

100% covered health, dental, and vision insurance for employees (50% for dependents)

Generous PTO, including parental leave

401(k)

Company laptop and home-office stipend

Bi-annual company retreats

Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow here.