Administer and enhance a highly customized Salesforce environment, including configuration, security, testing, data governance, and CRM optimization. Manage sales performance scorecards, analyze Salesforce data in Excel, and support Power BI reporting. Create training materials, deliver user training, resolve escalated CRM issues, and collaborate with third-party developers and business stakeholders to improve processes and platform effectiveness.
Responsibilities
What You'll Do
Salesforce Administration & Enhancement
- Configure and maintain custom objects, fields, page layouts, Lightning Record Pages, record types, validation rules, profiles, permission sets, custom permissions, and security settings
- Test and validate new features, enhancements, and system changes before deployment
- Partner closely with our third-party Salesforce development team on projects, enhancements, and issue resolution
- Support ongoing platform improvements and CRM optimization initiatives
- Learn and support a highly customized Salesforce environment and unique business processes
- Maintain data quality and support data governance efforts
Reporting & Scorecards
- Manage performance scorecard processes for 500+ sales associates
- Extract data from Salesforce and process, validate, and analyze results using Excel
- Support Power BI reporting and dashboard publication
- Maintain data accuracy and integrity across reporting platforms
Training & Enablement
- Create user documentation, training materials, and job aids
- Deliver training sessions as needed
- Support escalated CRM-related questions and issues
What Makes Someone Successful in This Role?
- Takes ownership and follows through on commitments
- Learns quickly and adapts to new business processes
- Thrives in a fast-paced environment
- Is comfortable working in a highly customized Salesforce environment
- Communicates effectively with business leaders, users, and technical partners
- Is driven, detail-oriented, and accountable for results
- Is willing to learn new ways of working and continuously improve their skills
Additional Information
This role is best suited for candidates with hands-on Salesforce administration experience who enjoy balancing technical platform ownership with reporting, analysis, and business process support. Candidates with both Salesforce administration experience and a strong operational mindset will be particularly successful.
This is not a maintenance-only Salesforce role. We're looking for someone who enjoys learning, improving processes, solving problems, and making a meaningful impact on how the business uses Salesforce.
QualificationsWhat We're Looking For
- 2+ years of Salesforce Administrator experience
- Experience with Salesforce configuration, security, testing, and enhancements
- Experience creating and maintaining custom objects, fields, page layouts, Lightning pages, record types, validation rules, profiles, and permission sets
- Strong Excel skills and experience working with large datasets
- Strong communication, organization, and problem-solving skills
- Ability to manage multiple priorities and consistently meet deadlines in a remote environment
Preferred Qualifications
- Salesforce Administrator Certification
- Power BI experience
- Foodservice, food distribution, sales operations, or CPG industry experience
- Experience creating training materials and user documentation
CORE Foodservice is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
CORE Foodservice is revolutionizing the North American foodservice industry. With over 60 offices, we are a dynamic team dedicated to navigating the evolving landscape of foodservice operations. Our mission? To seamlessly connect top-tier brands with consumers wherever they eat away from home – think ballparks, restaurants, schools and more. As the industry's premier foodservice sales agency, we drive demand, forge invaluable relationships, and accelerate growth across every dining destination.
At CORE Foodservice, we empower our employees to focus on what they love, fostering a culture where happy people drive remarkable outcomes. Our leaders are highly engaged, getting into the field and setting the example for pushing boundaries and innovation. Empowerment is our cornerstone; we believe in creating an environment where every voice is heard, and every idea valued. Join us in shaping the future of foodservice, where dedication and innovation meet opportunity.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
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