Salesforce Business Solutions Architect I

POSITION SUMMARY: The Salesforce Business Solution Architect I plays a critical role in translating complex business needs into scalable, high-impact solutions within the Salesforce ecosystem. This role partners closely with business stakeholders, product owners, and technical teams to capture requirements, define end-to-end processes, and design solutions that align with enterprise architecture standards and Company objectives.

The Salesforce Business Solution Architect I leads and participates in project-driven initiatives, facilitating discovery sessions, documenting business processes, defining use cases, and developing detailed functional and system requirements. With a strong understanding of Salesforce capabilities this role ensures that proposed solutions are both technically feasible and optimized to drive business value.

Additionally, this role provides guidance and mentorship to analysts and project team members, ensuring best practices in requirements elicitation, documentation, and solution design are consistently applied. The Salesforce Business Solution Architect I may lead cross-functional initiatives and contribute to advancing internal methodologies, tools, and governance processes to enhance delivery effectiveness and Salesforce platform utilization.

PRINCIPAL RESPONSIBILITIES:

• Brings a cross functional perspective to project teams and ensures alignment of requirements and deliverables across multiple initiatives.  Perform profiling and analysis of data from source systems.
• Uses business process engineering methods to ensure proper documentation is in place.
• Discovers unified requirements and streamlined processes that meet company objectives for multiple strategic projects.   
• Defines the data shared across the enterprise and the relationships between those data.
• Works with the appropriate functional and IT associates to find the best solutions (across technology and process)  to ensure business processes make the most efficient and effective use of the technology deployed.
• Provides support to functional and user acceptance testing groups throughout development life cycle.
• Assists with the creation of value proposition (ROI) for proposed projects.
• Helps the team to define and control scope for development initiatives and identify risks.
• Works  with the functional leads to specify in detail how the service will be delivered, roles and responsibilities, effort, and how to measure success of the service.
• Creates  a framework and best practices for developing user/business centric solution recommendations and proposals.
• Defines the external entities (e.g., customers, suppliers, and external systems) that interact with the business; and the people, resources and controls involved in the processes.
• Instructs, directs, guides,  and checks the work of Business Analysts.
• Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:

• Experience using Structured Query Language (SQL) for data analysis.
• Business Analysis or Project Management Professional certification.
• Minimum of 5 years of experience in one or more roles focusing on process improvement and financial analysis in the waste industry or related field.
• Minimum of 5 years creating and facilitating road mapping sessions for business and technical roadmaps.
• Minimum of 5 years managing multiple projects and agile teams.
• Minimum of 5 years Software Development Life Cycle (SDLC), including agile and waterfall methodologies.
• Minimum of 5 years communicating complex concepts through design techniques and able to recommend user-centric solutions. 
• Minimum of 5 years of working with functional area leads to make sure business process uses the technology effectively and efficiently. 

MINIMUM REQUIREMENTS:

• Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, or related field. 
• Minimum of 7 years of direct work experience in a business analyst capacity working with business systems related to systems support, analysis, or development.  
• Minimum of 3 years of experience in a lead position providing leadership and mentoring to other Business Analysts.

Ideal candidate will be located in Phoenix, Arizona and be able to come onsite to meet with stakeholders on a regular basis.

Please note, this position is not sponsorship eligible.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

• Paid Time Off (PTO)

• Benefits: https://jobs.republicservices.com/us/en/about-us/benefits

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

• Safe: We protect the livelihoods of our colleagues and communities.

• Committed to Serve: We go above and beyond to exceed our customers’ expectations.

• Environmentally Responsible: We take action to improve our environment.

• Driven: We deliver results in the right way.

• Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.   

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.  

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. 

SUSTAINABILITY INNOVATION

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

• Barron’s 100 Most Sustainable Companies

• CDP Discloser

• Dow Jones Sustainability Indices

• Ethisphere’s World’s Most Ethical Companies

• Fortune World’s Most Admired Companies

• Great Place to Work

• Sustainability Yearbook S&P Global