Scrum Master

Scrum Master

Project Identifier

LA OTS

Client

STATE OF LOUISIANA, DIVISION OF ADMINISTRATION OFFICE OF TECHNOLOGY SERVICES (OTS)

Location

Remote

Contract Duration

2 years

Interview Type

Online

Tentative Start Date

10/05/2026

Deadline

09/21/2026

The Office of Technology Services (OTS) was established as a means of recognizing cost savings through the consolidation of State IT assets and resources. The creation of OTS consolidated a wide variety of existing hardware platforms, operating systems, database management systems, networks, third-party software, and custom applications.

OTS leads the State’s technology procurement process to standardize technology over the entire organization, seek efficiencies of operations, maintenance, and scalability of new products introduced to the OTS suite of services, which can eventually be offered to all in-scope agencies.

Duties/Responsibilities

The duties of a Scrum Master include but are not limited to:

·        Guide a team and organization using Agile/Scrum best practices, methodologies and values.

·        Assess the Scrum maturity of the team and organization and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.

·        Remove impediments or guide a team to remove impediments.

·        Facilitate completion of work assignments, assigning, or dictating work assignments.

·        Facilitate discussion, decision making, team building and conflict resolution.

·        Assist with internal and external communication, improving transparency, and radiating

·        information: supporting product managers to maximize return on investment (ROI) and meet the organization’s objectives.

·        Support and educate the Product Owner, to include, but not limited to grooming and maintaining the product backlog.

·        Engage in agile delivery utilizing best agile methodology (i.e. Scrum, Kan ban, SAFe, XP, etc.).

·        Provide support to a team using a servant leadership style whenever possible and leading by example.

Education

·        Bachelor’s degree in Computer Science, Computer Engineering, Data Science, Management Information Systems, Information Technology, or related field.

Required Experience

·        5 years of Scrum Master experience

·        Scrum Master Certification

·        Experience with Change Management

Preferred Experience

·        Identifying and building Key Performance Indicators (KPIs) to measure program Performance.

·        Experience with agile tracking tools (JIRA, Azure Dev Ops, etc.).

·        Creating and maintaining product timelines, status reports, communication plans, and other product management related documentation.