At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
GEICO is seeking an experienced Senior Business Manager to support the Service Engineering Team. This role will report to the Chief of Staff of Service Engineering in Geico Tech. The role is dedicated to supporting the Service Engineering organization in driving, coordinating, and executing work that is critical to the day-to-day running of the business. In this role, you’ll act as a trusted collaborator, keeping priorities on track, streamlining rhythm of the business, executive workflows and driving organizational success.
Responsibilities:
Serve as champion of business operational excellence for the Service Engineering Leadership Team:
Manage the day-to-day operations of the executive office, including rhythm of the business operations, meeting preparation, follow-ups, communication, and executive visits.
Support budget, headcount management, compliance planning, tracking and remediation in partnership with the chief of staff.
Act as a liaison between executives and internal/external stakeholders.
Attend key meetings, take meeting notes with emphasis on action item capture (who?, what?, by when?), and drive follow ups.
Track email/Slack correspondence and projects as directed.
Enable the team to prioritize and act on what is the most impactful for our internal customers and identify any roadblocks that might get in the way.
Required Qualifications:
Bachelor's Degree in relevant field (e.g., Finance, Business, Liberal Arts) and 5+ years of experience in office management, operations management, strategic project management, or related role(s).
Excellent written and oral communication skills.
High level of emotional intelligence, discretion, and professionalism
Positive, flexible attitude
Self-starter with strong collaboration skills and proven ability to work across organizational and reporting boundaries.
Exceptional organizational skills and the ability to perform and prioritize multiple projects and tasks seamlessly with excellent attention to detail
Demonstrated ability to effectively manage competing priorities in fast-paced and ambiguous environment; can adjust priorities, decisions, and actions to respond to multiple demands, unexpected events, and current information daily.
Proven track record of identifying and implementing improvements that drive operational efficiency and effectiveness.
Strong business data analysis skills with ability to create effective tables/charts and PowerPoint presentations.
Ability to handle sensitive and confidential information with discretion
Preferred Qualifications:
Experience in business management, chief of staff, communications manager, or equivalent role in a complex operations organization that spans multiple US locations and time zones.
Experience in utilizing curiosity to both deescalate conflict and to diagnose pain points for teams, moving them to good, and going the extra mile to ensure they are great.
Ability to smooth out collaboration across groups, challenge decisions, question judgment, and voice concerns.
Demonstrated experience influencing without authority to drive scale activities with resources shared across an organization.
Annual Salary
$115,000.00 - $230,000.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.
We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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