Senior Data Analyst

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Job Category

Data

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience:
We are the CCO Product Strategy team — a newly formed and fast-growing group within Salesforce's Chief Customer Officer (CCO) organization. We sit at the intersection of product, data, and strategy, and we're building our data capability from the ground up. This is a rare opportunity to join at the foundation stage and directly shape how our team harnesses data to drive customer success outcomes across the Salesforce ecosystem.
Our stack: Tableau Next, Snowflake, and Salesforce Data Cloud. Our mission: build the gold standard for data products that power CCO and Customer Success strategy.
What You Will Be Building

• Self-Serve Dashboards & Reports — Build and maintain dashboards in Tableau Next that serve as a reliable, self-serve source of truth for stakeholders across shelfware, MCP adoption, and P&L metrics

• Metric Standardization — Help standardize metric definitions and maintain the semantic layer within the data product, working alongside the Analytics Engineer

• Analysis & Insights — Turn ad-hoc stakeholder questions into fast, credible analysis, and contribute to broader insights delivery for CCO and Customer Success leadership

• Data Stewardship — Partner directly with stakeholders to resolve reporting issues and keep improving the reporting experience. You will own the dbt semantic layer and metric governance end-to-end, and own metric catalog covering key P&L metrics and product adoption metrics

You're Our Person If:

• Tableau-savvy — Deep experience building Tableau dashboards; Tableau Next experience a plus, or strong readiness to ramp on it

• Data Driven — Comfortable with SQL and querying relational databases like Snowflake

• A Builder at Heart — You thrive in ambiguous, 0-to-1 environments and want to help stand up a data foundation from scratch

• Detail-Oriented — Care about metric consistency, documentation, and getting definitions right, since these become the standard others build on

• A Clear Communicator — Can translate data into insights stakeholders can act on

• Advanced dbt experience

• Strong Snowflake experience

• Semantic modeling expertise

• Advanced Tableau modeling experience

• Tableau Next semantic layer experience

Even Better If:

• Experience with Salesforce Data Cloud or Salesforce CRM analytics

• Familiarity with dbt or semantic-layer concepts

• Exposure to RLS/access-controlled dashboards

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $123,100 - $186,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $147,400 - $202,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.