Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Develop instructor-led and interactive eLearning, labs, assessments, and PPT decks by translating SME workflows into task-based training. Build and validate hands-on product labs and create engaging, modular course content mapped to learning objectives.
Top Skills:
Adobe CaptivateAdobe RiseAdobe StorylineAi ToolsArticulatePowerPointZscaler
Cloud • Information Technology • Security • Software • Cybersecurity
The Principal Technical Engagement Manager drives technical adoption of solutions, resolves challenges, and enhances customer satisfaction through strategic leadership and partnership in China.
Top Skills:
Advanced NetworkingComplianceCross-Border ConnectivityEdge ComputingHybrid CloudIcp ComplianceLocal Cloud EcosystemsNetwork IntegrationPerformance OptimizationSaseTraffic AccelerationZtna
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Lead a sales team focused on enterprise technology sales, develop strategic go-to-market plans, and drive revenue growth while mentoring team members.
Top Skills:
Salesforce
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
We are seeking a seasoned Senior Modern Workspace Engineer with deep technical expertise across the Microsoft 365 ecosystem. This is a senior-level, hands-on engineering role focused on design, implementation, troubleshooting, and Tier-3 support of enterprise Modern Workplace environments for Fortune 1000 and upper-mid-market clients.
You will act as the technical escalation point for complex issues spanning Microsoft Endpoint Manager (Intune), Azure AD/Entra ID, Windows Autopilot, Defender for Endpoint, Exchange Online, SharePoint Online, OneDrive, Teams governance, and Power Platform administration.
Responsibilities
- Architect, deploy, and optimize large-scale Microsoft 365 Modern Workplace solutions (5,000–150,000+ seats)
- Serve as final escalation point for critical production incidents involving Intune, Autopilot, Windows 365 Cloud PC, Entra ID Conditional Access, Defender for Endpoint, and Teams
- Perform advanced troubleshooting of device compliance, application deployment failures, provisioning issues, BitLocker recovery, and hybrid identity sync problems
- Design and implement enterprise-grade Conditional Access policies, Intune configuration profiles, compliance policies, and Windows Update rings
- Lead Autopilot migrations (on-prem ConfigMgr → full cloud Autopilot) and Windows 365 Cloud PC deployments
- Build and maintain PowerShell/PnP/Graph API automation for tenant-wide governance and lifecycle management
- Optimize Microsoft Teams environments (voice, meetings, governance, retention, data loss prevention)
- Integrate and troubleshoot Defender for Endpoint, Defender for Office 365, and Microsoft Purview (Information Protection, DLP, Insider Risk)
- Conduct performance and security reviews of Entra ID, SharePoint, and OneDrive configurations
- Create and deliver technical run-books, root-cause analysis reports, and proactive health assessments
- Mentor mid-level engineers and contribute to internal knowledge base and tooling
- Participate in a 24×7 on-call rotation (with generous premium on-call compensation)
- 8+ years of progressive experience in Microsoft endpoint and cloud identity management
- Expert-level knowledge of Microsoft Intune, Entra ID (Azure AD), Autopilot, Windows 365, and Co-management
- Advanced PowerShell and Microsoft Graph API scripting (automation is a daily activity)
- Proven track record resolving complex, enterprise-scale Modern Workplace incidents
- Deep understanding of Entra ID Conditional Access, MFA, identity protection, and privileged identity management
- Hands-on experience with Defender for Endpoint advanced hunting, attack surface reduction, and ASR rules
- Strong knowledge of Microsoft Teams administration (including Teams Phone / Direct Routing if certified)
- Experience with large SharePoint Online migrations, sensitivity labels, and retention policies
- Excellent communication skills and prior client-facing consulting or enterprise support experience
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
